Lee Ann Lively
Ringgold,GA
Summary
Dynamic professional with a proven track record in managing time-sensitive and confidential information, complemented by strong organizational and office management skills. Recognized for a collaborative spirit and dedication to ensuring smooth and timely operations, contributing to successful project completions. Reliable and adaptable, equipped with exceptional document management and customer service abilities. Committed to leveraging past experiences in a well-established and respected organization. Authorized to work in the US for any employer, bringing a commitment to excellence in every task undertaken.
Overview
24
24
years of professional experience
Work History
Escrow Assistant/Finals Department/Order Entry
Burns, Henry & Kirksey, PC
12.2023 - 10.2025
- Received order emails, enter orders and send to be searched.
- Make sure all information is entered correctly and in a timely manner.
- Make contact with all parties regarding what is needed for closings.
- Process documents for final policies
- Answer phone calls and solve issues if possible or direct to correct party.
- As Escrow Assistant: Download closing packages from lenders as needed.
- Communicate with clients, lenders, brokers and real estate agents regarding closings.
- Other responsibilities include but not limited to ordering payoffs and insurance, clearing old liens, request needed documents for closings.
- Clear up conditions called for on title work.
- Type closing packages. Send out payoffs, loan packages to lender and any other bills relating to the closing.
- Verify orders that come in and enter all information correctly into system.
- Perform any and all other tasks as directed by Supervisor.
Escrow Assistant/Finals Department/Order Entry
Pioneer Title/Jones Title
09.2011 - 12.2023
- Received order emails and classify as to what underwriter, form etc needs to be used for order entry.
- Make sure all information is entered correctly and in a timely manner.
- Help employees with computer issues.
- Coordinate support with Tech Support for multiple companies
- Process documents for final policies
- Answer phone calls and solve issues if possible or direct to correct party.
- As Escrow Assistant: Download closing packages from lenders as needed.
- Communicate with clients, lenders, brokers and real estate agents regarding closings.
- Other responsibilities include but not limited to ordering payoffs and insurance, clearing old liens, request needed documents for closings.
- Clear up conditions called for on title work.
- Type closing packages. Send out payoffs, loan packages to lender and any other bills relating to the closing.
- Verify orders that come in and enter all information correctly into system.
- Perform any and all other tasks as directed by Supervisor.
Assistant Manager/Stylist
SportClips
01.2009 - 09.2011
- Answer phone calls, sign customers in and check them out. Cut men and boys hair.
- Open and close store. Make daily bank deposits.
- Maintain inventory
Escrow Assistant
Title Guaranty
01.2008 - 12.2009
- Download closing packages from lenders as needed. Communicate with clients, lenders, brokers and real estate agents regarding closings. Daily responsibilities include but not limited to ordering payoffs and insurance, clearing old liens, request needed documents for closings.
- Clear up conditions called for on title work.
- Type closing packages. Send out payoffs, loan packages to lender and any other bills relating to the closing.
- Notarize documents as needed.
- Perform any and all other tasks as directed by Supervisor.
Processing Assistant/Receptionist
The Whaley Group/Mortgage South
12.2007 - 01.2008
- Answer all phone calls and greet all customers Scan and file all closing documents
- Assist Loan Processor
- Notarize documents as needed.
- Perform any and all other tasks as directed by Supervisor.
Escrow Assistant
Milligan Reynolds
01.2002 - 12.2007
- Download closing packages from lenders and place in order. Communicate and coordinate daily with clients, lenders, brokers and real estate agents regarding closings. Daily responsibilities include but not limited to closing packages received from lenders for closings and ordering payoffs and insurance verifications and assist closing agents and attorneys as needed.
- Disburse on closings.
- Send out payoffs, loan packages to lender and any other bills relating to the closing.
- Notarize documents as needed.
- Perform in-house invoices and bank deposits and responsible for documenting and tracking receipts. Handle escrow accounting responsibilities as needed.
- Handle issues related to customer and lender phone calls. Manage 1099 exception reports and correct as needed.
- Open, disburse and close interest-bearing accounts as required. Answer phone calls and greet customers. Perform any and all other tasks as directed by Supervisor.
Education
License - Cosmetology
Boyd Buchanan School/ Tyner High School
Chattanooga, TNSkills
- Escrow
- Administrative Experience
- Order Entry
- Title Processing
- Microsoft Outlook
- Schedule coordination
- Accuracy and precision
- Deadline oriented
- Title insurance
- Multitasking
- Reliability
- Attention to detail
Timeline
Escrow Assistant/Finals Department/Order Entry
Burns, Henry & Kirksey, PC
12.2023 - 10.2025
Escrow Assistant/Finals Department/Order Entry
Pioneer Title/Jones Title
09.2011 - 12.2023
Assistant Manager/Stylist
SportClips
01.2009 - 09.2011
Escrow Assistant
Title Guaranty
01.2008 - 12.2009
Processing Assistant/Receptionist
The Whaley Group/Mortgage South
12.2007 - 01.2008
Escrow Assistant
Milligan Reynolds
01.2002 - 12.2007
License - Cosmetology
Boyd Buchanan School/ Tyner High School