Leeanna Mcgee
Rochester
Summary
Skilled Aide with relevant experience in providing support and assistance in various industries. Strengths include strong communication skills, adaptability, and problem-solving abilities. Demonstrated ability to make significant impacts through proactive engagement and efficient task execution in previous work roles. Known for maintaining professionalism while providing high-quality assistance.
Overview
11
11
years of professional experience
2018
2018
years of post-secondary education
Work History
Aide
Freedom Caregivers
Rochester
12.2021 - 12.2025
- Assisted clients with daily living activities and personal care tasks.
- Coordinated transportation arrangements for client appointments and social outings.
- Monitored client health and reported changes to healthcare professionals.
- Completed day-to-day duties accurately and efficiently.
Lead CSR
Conduent
Irondequoit
06.2017 - 08.2020
- Led customer service team to resolve client inquiries and issues efficiently.
- Trained new staff on company policies and customer interaction best practices.
- Developed training materials for ongoing employee development and skill enhancement.
Money Center Associate
Walmart
Rochester
07.2016 - 09.2017
- Processed customer transactions efficiently at the money center.
- Assisted customers with money orders and check cashing services.
- Maintained accurate cash drawer balances throughout shifts.
- Provided exceptional customer service in a fast-paced environment.
Cashier Team Lead
Wendys Fast Food
Rochester
09.2014 - 08.2017
- Supervised cashier team and ensured efficient customer service operations.
- Trained new staff on cash handling and customer interaction protocols.
- Managed cash register operations and balanced daily sales transactions.
Education
Associate of Science - Nursing
Bryant & Stratton College
Greece, NY 03.2026 - 03.2026
Action For A Better Community
Rochester, NySkills
- Patient care
- Health monitoring
- Documentation management
- Team collaboration
- CPR, first aid, AED
- Client communication
- Time management
- Crisis intervention
- Record keeping
Timeline
Associate of Science - Nursing
Bryant & Stratton College
03.2026 - 03.2026
Aide
Freedom Caregivers
12.2021 - 12.2025
Lead CSR
Conduent
06.2017 - 08.2020
Money Center Associate
Walmart
07.2016 - 09.2017
Cashier Team Lead
Wendys Fast Food
09.2014 - 08.2017
Action For A Better Community