LeeAnna Rodriguez

Received, recorded and banked cash, checks, and vouchers as well as reconciled records of bank transactions. I audited the payments received and made sure they were applied correctly . I processed refunds for insured's and also handled collections .

Provide customer service to health net, inc. members, providers, and vendors in handling daily inquiries and complaints. Effectively research and analyze member account information regarding, claims,billing and eligibility.

Monitored team progress and enforced deadlines. Developed and implemented policies and procedures. Responsibilities also included data entry and review of all insurance companies and broker inquiries regarding underwriting ,finances and collections.