Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Resolved guest complaints and discrepancies in prompt and courteous manner.
Processed all necessary transactions and member accounts as one of top member sales representatives.
Circulation Assistant
College of Southern Nevada
08.2021 - 06.2022
Managing library accounts and diagnosing any patron issues.
Assisted staff with special projects and library event preparation.
Checked library materials in and out of library.
Education
Bachelor of Arts - Psychology/Anthropology
University of Nevada, Las Vegas
Las Vegas, NV
05.2025
Associate of Arts - Psychology
College of Southern Nevada
Las Vegas, NV
05.2023
Skills
Database entry
Computer and technology knowledge
Appointment setting
Troubleshooting and problem solving ability
Team-work oriented
Customer inquiries
Awards
Point Foundation BIPOC Scholarship 2021 | Dean’s List Award Fall 2021 | CSN Campus Engagement Scholarship 2022 | Cardenas Scholarship 2023 | Village of Becoming Scholarship 2023