Lee Anne Alvey
Louisville,KY
Summary
Resourceful Barista Shift Supervisor known for maintaining high productivity levels and completing tasks efficiently. Specialize in customer service, inventory management, and team leadership. Excel in communication, adaptability, and problem-solving to ensure seamless operations and positive customer experiences. Committed to fostering a supportive and efficient work environment.
Overview
21
21
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
Louisville, KY
06.2004 - 01.2025
- Provided support during peak hours by running drinks or helping out on the register.
- Encouraged baristas to suggest creative ideas for improving customer experience.
- Promoted positive team morale by encouraging collaboration among staff members.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Observed food safety and sanitation protocols to reduce germ spread.
Education
Associate of Arts - Liberal Arts And Sciences
Bristol Community College
Fall River, MA05-2000
Associate of Arts -
University of Dartmouth
North Dartmouth, MASkills
- Adaptability to change
- Order processing efficiency
- Drink preparation speed
- Barista training
- Cleanliness maintenance
- Product upselling
- Espresso machine operation
- POS system operation
- Cleanliness standards
- Food safety compliance
Timeline
Barista Shift Supervisor
Starbucks
06.2004 - 01.2025
Associate of Arts - Liberal Arts And Sciences
Bristol Community College
Associate of Arts -
University of Dartmouth