Kennedy Watkins
Tow
Summary
Outgoing and dependable individual, excelling in customer relations and service. Eager to contribute and act quickly to solve problems in the workplace. Capacity to learn apply and new skills in a quick and dedicated manner. Friendly and proves to be a responsible and key member of any given team.
Overview
2
2
years of professional experience
Work History
Barista Shift Supervisor
Medici
Austin, TX
03.2025 - 08.2025
- Supervised daily operations, ensuring high-quality beverage preparation and customer service.
- Trained new baristas on beverage techniques and customer interaction standards.
- Assisted in maintaining cleanliness and organization of workstations and dining areas.
- Engaged with customers to create a welcoming environment and foster loyalty.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Shift Lead
Taco Bell
Leander, TX
01.2024 - 02.2025
- Trained new employees on food safety procedures and operational protocols.
- Supervised team during shifts to ensure efficient operations and high customer satisfaction.
- Resolved customer complaints swiftly to enhance overall dining experience.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed cash and credit card transactions accurately using POS software.
Education
High School Diploma -
Premier High School
Austin, TXSkills
- Cash handling accuracy
- Cleanliness maintenance
- Equipment troubleshooting
- Adaptability to change
- Customer service
- Equipment maintenance
- Critical thinking
- Team collaboration
Timeline
Barista Shift Supervisor
Medici
03.2025 - 08.2025
Shift Lead
Taco Bell
01.2024 - 02.2025
High School Diploma -
Premier High School