Leeanne Ruegg
Highlands Ranch,CO
Summary
Experienced in managing comprehensive inventory systems to ensure optimal stock levels and accuracy. Utilize refined organizational skills to streamline processes and improve efficiency. Excel at analyzing and providing solutions with speed and accuracy to support business needs. Experienced in working and collating information from various data centers. Highly motivated individual with a desire to take on new challenges. Adaptable with a strong work ethic and exceptional interpersonal skills. Adept at working independently and quickly mastering new skills. Committed job seeker with a history of meeting company needs consistently with organized practices. Able to navigate new situations and challenges under pressure to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Operations & Support Specialist
Panasonic Smart Mobility Office
10.2023 - 09.2024
- Client Services management achieving 90% and higher SLA’s for customer response.
- Dashboard and Data analysis management & reporting for the maintenance contracts as well as pushing updates to the clients.
- Constantly meeting Service Request Management levels of 24 hour response times.
Retail Inventory Systems Manager
The North Face Inc.
03.2015 - 04.2022
- Performed technical support for users via in-person, telephone and electronic means.
- Maintained systems in good working order.
- Authored and maintained system technical documentation.
- Analyzed workflows and established priorities for daily operations.
- Provided company users with tech support for IT problems and account maintenance.
- Met with stakeholders to collaborate and resolve problems.
Inventory Control Manager
The North Face Inc.
01.2010 - 03.2015
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Worked with accounting personnel to address cycle count variances.
- Conducted monthly, quarterly and yearly inventories of warehouse stock.
- Monitored inventory storage and enforced proper handling and organization.
- Maintained accurate and updated records and reviewed data to evaluate department performance.
- Researched item history to identify root cause for discrepancies between inventory and stock records.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Identified opportunities to reduce cost and improve productivity.
- Consistently met company and department objectives within budget and time constraints.
Inventory Control Supervisor
The North Face Inc
01.2008 - 01.2010
- Worked with accounting personnel to address cycle count variances.
- Researched item history to identify root cause for discrepancies between inventory and stock records.
- Monitored inventory storage and enforced proper handling and organization.
- Conducted monthly, quarterly and yearly inventories of warehouse stock.
- Maintained accurate and updated records and reviewed data to evaluate department performance.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Handled personal hiring, performance evaluations and disciplinary actions.
Education
Accounting/Computer Programing -
Heald College
Walnut Creek, CACommunication -
University of Oregon
Eugene, ORSkills
- Attention to Detail
- Problem Resolution
- Critical Thinking
- Decision-making
- Inventory Audits
- Inventory Reconciliation
- Performance Improvements
- Technical Documentation
- Computer Skills
- Data Management
- Inventory Control Systems
- Administration Protocols
- Troubleshooting Skills
- Remote Support & Troubleshooting
- Shrinkage Control
- Good Work Ethic
- Active Listening
- Adaptability
- Friendly, Positive Attitude
- People Skills
- Relationship Building
- Reliable & Trustworthy
Timeline
Operations & Support Specialist
Panasonic Smart Mobility Office
10.2023 - 09.2024
Retail Inventory Systems Manager
The North Face Inc.
03.2015 - 04.2022
Inventory Control Manager
The North Face Inc.
01.2010 - 03.2015
Inventory Control Supervisor
The North Face Inc
01.2008 - 01.2010
Communication -
University of Oregon
Accounting/Computer Programing -
Heald College
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