LEE-ARTIS MCCOY
Eight Mile,AL
Summary
Hardworking insurance Adjuster focused on completing work quickly, consistently, and efficiently to exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Property and Auto Claims Adjuster
Catastrophe and National Claims / State Farm Insurance Inc
04.2015 - 11.2024
- Claim Owner
- Customer Services
- File Review
- Property Estimate Writing
- Auto Estimate writing
- Estimate Review
- Policy Review
- Large Loss Review
- I Collected information from customers to complete claims and legal files.
- Handled calls about the claim process from customers and other stakeholders.
- Investigated and analyzed insurance claims that appeared to be suspicious or potentially fraudulent.
- Looked into and assessed property damage as well as reviewed property damage estimates.
- Claim Representative
- Remote / Virtual / On-Site Claim / Handling
- Handled Supplements
- Policy Coverage Determination
- Determined Liability
- Issued Payments
- Experience using Xactimate, CCC One, Audatex / AutoSource, ECS, CCC Intelligent Solutions, Xactianlysis, Microsoft Word, Outlook
Property and Auto Claims Adjuster
Pilot Catastrophe / Allstate
03.2017 - 07.2024
- Customer Services
- Claim Owner
- File Review
- Property Estimate Writing
- Auto Estimate writing
- Estimate Review
- Policy Review
- Used Software to compile estimates for personal property and structure damage.
- Carefully reviewed claim information to verify the accuracy and avert fraudulent claims.
- Prepared comprehensive reports to negotiate the purchase price and repair of properties.
- Scoped and photographed properties for defects and damage.
- Collected information from customers to complete claims and legal files.
- Handled calls about the claim process from customers and other stakeholders.
- Investigated and analyzed insurance claims that appeared to be suspicious or potentially fraudulent.
- Looked into and assessed property damage as well as reviewed property damage estimates.
- Claim Representative
- Virtual Claim Handling
- Supplements
- Policy Coverage Determination
- Determined Liability
- Issued Payments
Education
Associate of Applied Science - Graphic Design
Bishop State Community College
Mobile, AL05-2005
Skills
- Customer service
- Computer Literacy
- Time management and Organization
- Decision making
- Leadership
- Strong analytical and investigative abilities
- Detail-oriented
- Empathy and Emotional intelligence
- Adaptability
- Understanding of various insurance policies, coverage details, and claims handling procedures
Certification
- Adjuster Licenses
- Alabama
- Arizona
- Florida
- Louisiana
- Minnesota
- Mississippi
- Texas
Timeline
Property and Auto Claims Adjuster
Pilot Catastrophe / Allstate
03.2017 - 07.2024
Property and Auto Claims Adjuster
Catastrophe and National Claims / State Farm Insurance Inc
04.2015 - 11.2024
Associate of Applied Science - Graphic Design
Bishop State Community College