Lee D. Breitzman, Jr.
Schaumburg,IL
Summary
Hardworking and detail-oriented team player with strong organizational skills eager to secure Warehouse Associate position. Possesses the mental and physical abilities to handle multiple tasks simultaneously in a fast-paced environment with a high degree of accuracy. Punctual and focused with physical strength to accommodate lifts up to 100 pounds.
Overview
10
10
years of professional experience
Work History
Bagroom Manager/ Caddiemaster
Inverness Golf Club
2022.09 - 2023.09
- Developed a strong team of employees through effective hiring, training and ongoing professional development programs and meetings.
- Maintained accurate records, reporting systems, and financial documentation to ensure transparency and smooth business operations.
- Held cash signing authority.
- Ensured compliance with all relevant regulations and maintained a safe environment for both staff and members alike.
- Promoted caddie opportunities.
- Planned, organized, and coordinated caddies for special events and tournaments.
- Planned and organized the Inverness Caddie/ Member Tournament and Caddie Banquet.
- Developed and posted a monthly post within the club's magazine to provide insight to caddie specific news as well as member messages.
- Oversaw maintenance and operation of fleet of golf carts, maintaining safety, cleanliness and operational efficiency.
- Promoted Evan Scholar program.
Valet Manager
Inverness Golf Club
2022.09 - 2023.09
- Managed the daily operations of a busy valet service for optimal efficiency and customer satisfaction.
- Oversaw staff scheduling, ensuring adequate coverage during peak periods without sacrificing quality of service.
- Trained new team members in proper valet procedures, ensuring consistent high-quality service.
- Reduced wait times for customers by implementing efficient vehicle retrieval systems.
- Ensured compliance with all local, state, and federal regulations regarding parking and traffic control within the valet area.
- Enforced safety protocols among staff members to minimize accidents and damages to customer vehicles.
- Worked closely with other club management to coordinate special events (over 600 attendee) requiring additional valet support.
Valet Supervisor
Inverness Golf Club
2016.09 - 2022.09
- Supervised valet team members for improved productivity and adherence to company policies.
- Implemented safety measures to minimize accidents and incidents involving guests' vehicles or personnel onsite.
- Enhanced customer satisfaction by implementing efficient parking strategies and maintaining a professional demeanor.
- Coordinated special events requiring valet services, working closely with event organizers to guarantee smooth operation during peak times or high-demand occasions.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
Bagroom Supervisor/ Assistant Caddiemaster
Inverness Golf Club
2016.09 - 2022.09
- Assisted Caddiemaster in all operational requirements as needed.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Gathered, organized and input information into Excel database.
- Assisted in caddie training.
- Produced PowerPoint presentations for staff meetings and caddie training.
- Managed phone and email correspondence.
- Utilized Microsoft Word program to produce newsletters and letters of recommendation for caddies.
- Used JONAS software/ POS system to enter orders, process payments and issue receipts.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Bagroom Attendant/ Outside Club Staff
Inverness Golf Club
2013.07 - 2016.07
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Executed daily tasks such as staging, stocking and restocking of golf carts as well as setting up and maintaining practice facilities.
- Streamlined golf ball retrieval process with the effective use of specialized machinery.
- Promoted welcoming atmosphere, greeting guests upon arrival and offering assistance when needed.
- Transported guests' golf bags from valet to carts while maintaining positive interactions.
- Assisted guests with cleaning golf clubs, finding items and storing belongings.
- Provided an excellent and enhanced guest experience by promptly responding to all inquiries and requests.
Valet Parking Attendant
Inverness Golf Club
2013.07 - 2016.07
- Maintained a professional and welcoming atmosphere for all guests, ensuring a positive first impression upon arrival.
- Upheld company policies consistently, ensuring adherence to dress code, punctuality, and professional conduct standards.
- Enhanced guest satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Prevented potential accidents by adhering to strict safety protocols when operating vehicles in confined spaces.
- Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
- Possessed and maintained a clean driving record.
Education
Bachelor of Science - Fire Science/ Emergency Services
Western Illinois University
Macomb, ILHigh School Diploma -
William Fremd High School
Palatine, ILAssociate of Arts - General Studies
William Rainey Harper College
Palatine, IL07.2015
Skills
- Team Player
- Time Management
- Excellent Verbal and Written Communication
- Problem-Solving
- Attention to Detail
- Multitasking and Organization
- Punctual and Reliable
- Workplace Safety
- Willing to Learn
- Physical Strength and Stamina
Timeline
Bagroom Manager/ Caddiemaster
Inverness Golf Club
2022.09 - 2023.09
Valet Manager
Inverness Golf Club
2022.09 - 2023.09
Valet Supervisor
Inverness Golf Club
2016.09 - 2022.09
Bagroom Supervisor/ Assistant Caddiemaster
Inverness Golf Club
2016.09 - 2022.09
Bagroom Attendant/ Outside Club Staff
Inverness Golf Club
2013.07 - 2016.07
Valet Parking Attendant
Inverness Golf Club
2013.07 - 2016.07
Bachelor of Science - Fire Science/ Emergency Services
Western Illinois University
High School Diploma -
William Fremd High School
Associate of Arts - General Studies
William Rainey Harper College
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