Samuel Sam Burge
Marietta,Georgia
Summary
Reliable, relationship-driven professional with experience across sales and customer-facing roles. Shows up early, follows through, and owns the outcome. Builds the kind of customer and vendor relationships that turn into long-term business.
Overview
27
27
years of professional experience
Work History
Director of Outside Operations/Caddiemaster
Hawks Ridge Golf Club
04.2025 - Current
- Lead, train, and mentor all outside operations staff, ensuring they embody our service-first culture.
- Oversee daily golf cart operations, including staging, cleanliness, maintenance scheduling, and fleet management.
- Assign caddies to players based on availability, skill level, and member preferences; manage peak-time staffing and handle last-minute changes.
- Monitor caddie performance, provide feedback, and address member complaints; reassign or remove underperforming caddies
- Coordinate starter and ranger schedules to maintain optimal pace of play and a positive player experience.
- Manage valet staff, bag drop, club storage, and cleaning services with precision and care.
- Maintain clear communication with the Head Golf Professional and Pro Shop team to align tee sheet flow, tournament logistics, and member events.
- Assist in planning and executing special events, tournaments, and outings, ensuring flawless on-course operations.
- Monitor and maintain the appearance of all outside facilities, including practice areas, staging zones, and cart paths.
Senior Consignment Specialist
Knapp AG
12.2023 - 01.2024
- Processed consignment orders for all relevant customers utilizing ERP software SAP for each respective site.
- Liaised with KNAPP Resident Business Team to capture part replenishment requirements.
- Ensured timely resolution of pricing or inventory discrepancies by working closely with procurement and KNAPP Resident Technicians.
- Coordinated inventory audits as required by site contracts.
- Monitored cycle counts that will be performed by the onsite technician and resolve discrepancies.
- Cooperated with the Purchasing Team and Warehouse Team to secure qualified management of spare parts delivery when applicable.
- Updated Management of open orders and customer follow-up with regards to open orders.
- Issued purchase orders for all consignment parts; manage through receiving.
- Handled product expediting issues to meet the needs of the business.
Supply Chain Manager
Spahn & Rose
01.2022 - 12.2023
- Oversaw two lumber yards in Georgia and one location in Alabama.
- Primary focus is Inventory Control, Accounting, and Purchasing.
- Initiated all LEAN projects.
- Negotiated with vendors to determine availability, pricing, and terms of sale.
- Established and maintained relationships with suppliers and vendors.
- Coordinated logistics activities including warehousing, shipping, receiving, and storage of materials.
- Built strong relationships with external stakeholders to improve customer service levels.
- Conducted regular audits on inventory levels and stock replenishment schedules for accuracy and completeness.
- Monitored and tracked inventory levels to ensure optimal levels of supply.
Leadership Development Program
Chick-fil-A
01.2018 - 11.2020
- Successfully completed a two-year program designed to provide the knowledge and experience needed to successfully operate a Chick-fil-A restaurant.
- In 24 months, had the opportunity to lead from every area of the business including operations, marketing, training, inventory, and hospitality—learning from proven leaders.
- Serving guests and team members with a humble heart.
- Creating raving fans of Chick-fil-A by providing an exemplary guest experience with craveable food.
- Completing leadership development training.
- Operating with integrity to represent the Chick-fil-A brand well.
- Keeping a clean and tidy restaurant.
- Recruiting, training, and developing new team members.
- Understanding and influencing the financial aspects of our business.
- Working with the other directors to lead the organization.
Inside Sales Associate
BMC Building Materials & Construction Services
01.2016 - 01.2018
- Serviced customers and contractors by providing quotes and product dimension information- in person and by phone.
- Responded to customer inquiries regarding product selection, placement of orders, requests for prices/quotations, complaints, and scheduling of deliveries and installations.
- Conducted follow-ups to provide excellent customer satisfaction.
- BMC is one of the nation's leading providers of diversified building products and services to professional builders and contractors in the residential housing market.
- Company Overview: BMC is one of the nation's leading providers of diversified building products and services to professional builders and contractors in the residential housing market.
Associate Commodities Trader
BMC Building Materials & Construction Services
01.2014 - 01.2016
- Supported purchasing and material procurement functions for the interior and exterior door product line.
- Offered superior customer service to internal and external stake holders.
- Negotiated vendor contracts for materials.
- Forecasted inventory needs.
- Managed at-risk account to expand their offerings and sustain their loyalty.
- Saved the organization $280,000 through contract negotiations during first quarter 2017.
- Voted 'Employee of the Month' in March 2016 by Executive Management.
- BMC is one of the nation's leading providers of diversified building products and services to professional builders and contractors in the residential housing market.
- Company Overview: BMC is one of the nation's leading providers of diversified building products and services to professional builders and contractors in the residential housing market.
Assistant Golf Professional
Brookstone Country Club (American Golf)
01.2012 - 01.2014
- Provided excellent daily management and strategic oversight assistance of the Brookstone Country Club.
- Offered exemplary customer service.
- Generated and pursued leads for revenue growth by selling golf events and tournaments.
- Coordinated details for golf tournaments up to 120 participants.
- Merchandised golf apparel and equipment.
- Performed budget forecasting and analysis.
- Provided and sold golf instruction packages.
- Created and provided junior golf clinics.
- Nurtured relationships with prospective members / organizations.
- Managed and mentored golf interns and junior staff members.
- Situated on verdant rolling terrain in the foothills of the North Georgia Mountains, Brookstone Golf & Country Club in Acworth, Georgia, redefines the private golf club experience.
- Company Overview: Situated on verdant rolling terrain in the foothills of the North Georgia Mountains, Brookstone Golf & Country Club in Acworth, Georgia, redefines the private golf club experience.
Golf Instructor
Golf Made Simple
01.2008 - 01.2011
- Provided world-class golf instruction at the #3 rated golf school in the country.
- Entertained and educated golfers from 6 continents, providing outstanding coaching and customer service.
- Nominated in Golf Digest Magazine's 'Top 50 Teachers Under 40' every year, 2008-2011.
- Golf Made Simple is a golf school designed to work with golfers to find their best golf swing – improving their game by 6 to 11 strokes.
- Company Overview: Golf Made Simple is a golf school designed to work with golfers to find their best golf swing – improving their game by 6 to 11 strokes.
Assistant Golf Professional
Ogeechee Golf Club
01.2006 - 01.2008
- Nestled on the Ogeechee River, just outside of historic Savannah, lies The Ford Plantation, a premier private sporting club and residential community featuring the Ogeechee Golf Club.
Surface Warfare and Submarine Warfare DK2
United States Navy
01.2000 - 01.2004
- Provided leadership to sailors according to the Navy's unparalleled Leadership Competency model.
- Administered submarine budget exceeding $10,000.000.
Education
High School Diploma -
The Walker School
Marietta06.1995
Skills
- Customer service & relationship building
- Issue resolution
- Team development
- Continuous process improvement
- Resource allocation
- Inside and outside golf course management
- Coaching and mentoring
MILITARY SERVICE
United States Navy, 01/01/00 - 12/31/04, Provided leadership to sailors according to the Navy's unparalleled Leadership Competency model. Administered submarine budget exceeding $10,000,000.
Timeline
Director of Outside Operations/Caddiemaster
Hawks Ridge Golf Club
04.2025 - Current
Senior Consignment Specialist
Knapp AG
12.2023 - 01.2024
Supply Chain Manager
Spahn & Rose
01.2022 - 12.2023
Leadership Development Program
Chick-fil-A
01.2018 - 11.2020
Inside Sales Associate
BMC Building Materials & Construction Services
01.2016 - 01.2018
Associate Commodities Trader
BMC Building Materials & Construction Services
01.2014 - 01.2016
Assistant Golf Professional
Brookstone Country Club (American Golf)
01.2012 - 01.2014
Golf Instructor
Golf Made Simple
01.2008 - 01.2011
Assistant Golf Professional
Ogeechee Golf Club
01.2006 - 01.2008
Surface Warfare and Submarine Warfare DK2
United States Navy
01.2000 - 01.2004
High School Diploma -
The Walker School