Summary
Overview
Work History
Education
Skills
References
Summary Of Qualifications - Skills
Timeline
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Mildred Moetoto

Kent

Summary

To obtain a position where I will be able to maximize my experience, develop more knowledge, and gain new skills that will be beneficial for future development. Become a role model and play an important part in making sure that the Company succeeds and excels in reaching its goals, set an example to others, work hard, be a team player and coexist with co-workers to positively represent the company.

Major strengths: Fast learner, strong team player, punctual, detail oriented, dependable, able to stand or be on feet for 8+ hours, teachable, respectful and compliant with company rules, regulations and tasks, able to lift 50lbs without any assistance, use equipments such as a scanner, manual pallet jack, label printer, etc. Good communication and writing skills, computer and internet literate with typing speed of 50+ words per minute.

Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

9
9
years of professional experience
1
1
year of post-secondary education

Work History

Bagroom Agent

Unifi Aviation
SeaTac
12.2025 - Current
  • Provided excellent customer service to travelers and airline staff.
  • Operated baggage handling systems to ensure efficient processing.
  • Maintained safety protocols during all operational activities.
  • Ensured cleanliness and organization of work areas throughout shifts.

•Safeguard customers’ baggage, air cargo, and airmail from weather, loss, theft, damage, and destruction.

- Receive, load, unload, and distribute passengers’ checked baggage.

- Lift, load, unload, sort, and transfer passenger baggage, airmail, freight, and company materials in and out of baggage carts safely.

- Receive and record customer baggage, airfreight, mail, and company materials as required.

- Complete paperwork and forms related to work assignments, including procedures, and enter Company information into the system as needed.

Volleyball Official

City of Kent
Pago Pago
09.2024 - Current
  • Officiated volleyball matches, ensuring adherence to rules and regulations.
  • Maintained impartiality during games, fostering a fair competitive environment.
  • Communicated effectively with players and coaches regarding game decisions.
  • Monitored player conduct, addressing unsportsmanlike behavior appropriately.
  • Managed game time efficiently, ensuring matches started and ended on schedule.
  • Submitted reports detailing the results of each match accurately and promptly.
  • Called violations and fouls according to the sport regulations.
  • Assisted with setting up courts prior to each match.
  • Interpreted rule interpretations for coaches, players and spectators.
  • Informed coaches about any rule changes or updates in a timely manner.
  • Inspected sporting equipment to comply with event and safety regulations.
  • Communicated with coaches and players before, during and after matches.
  • Kept track of time-outs taken by each team in order to maintain an organized match.
  • Helped sports staff set up event spaces before games and clean up areas after end of games.
  • Explained rules, regulations and league guidelines to players and coaches.

Warehouse Package Handler

OnTrac
Kent
09.2023 - 08.2025
  • Loaded and unloaded packages using forklifts and hand trucks.
  • Sorted packages by destination and priority for efficient processing.
  • Maintained cleanliness and organization of the warehouse environment.
  • Operated scanning equipment to track package movements accurately.
  • Inspected incoming shipments for damage and reported discrepancies promptly.
  • Sealed boxes securely with tape for safe transport of goods to customers.
  • Stacked, stored and organized products in an orderly fashion within the warehouse.

Customer Service Associate

Floor and Decor
Tukwila
06.2019 - 10.2021
  • Assisted customers with product selection and availability inquiries.
  • Resolved customer complaints and provided effective solutions promptly.
  • Maintained knowledge of current promotions and product features.
  • Collaborated with team members to ensure a clean and organized sales floor.
  • Handled returns and exchanges according to company policies.
  • Greeted customers and identified their needs.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Handled cash register operations accurately during peak times.
  • Followed policies and procedures to meet or exceed established performance requirements.

Material Handler

Matheson Flight Extenders
SeaTac
05.2018 - 03.2020
  • Operated forklifts to transport materials within the warehouse facility.
  • Loaded and unloaded shipments from delivery trucks efficiently.
  • Inspected incoming materials for quality and compliance with specifications.
  • Collaborated with team members to streamline material handling processes.
  • Followed safety protocols to ensure a safe working environment for all staff.
  • Managed work area cleanliness by following company guidelines for organization.
  • Inspected materials for any damages or defects upon receipt.
  • Received and distributed incoming materials to designated areas.
  • Reported any malfunctions or damages of material handling equipment promptly.
  • Loaded and unloaded trucks with appropriate material handling equipment.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays, and promoting productivity.
  • Operated forklifts, pallet jacks, and other material handling equipment.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.

Order Picker

Amazon Fulfillment
Kent
08.2017 - 08.2019
  • Operated hand-held scanners to track and locate inventory efficiently.
  • Selected and packed customer orders accurately for timely shipment.
  • Maintained cleanliness and organization of work area to ensure safety standards.
  • Lifted and moved packages safely within the fulfillment center environment.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Utilized scanning equipment for picking, packing and shipping orders.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Ensured that all safety regulations were followed while performing work duties.
  • Verified accuracy of orders by comparing items and quantities picked to customer invoices.
  • Read orders to ascertain catalog numbers, sizes and quantities of merchandise.
  • Collaborated with team members to meet daily picking targets and deadlines.
  • Demonstrated attention to detail in selecting correct item sizes, colors, and quantities.
  • Utilized RF scanner to accurately locate and pick various products from warehouse shelves.

Education

Associate of Arts - Criminal Justice

Highline College
Kent, WA
10.2008 - 10.2009

Diploma -

Samoana High School
Pago Pago, American Samoa
12-2007

Skills

  • Fast learner
  • Strong team player
  • Punctual
  • Detail oriented
  • Dependable
  • Able to stand or be on feet for 8 hours
  • Teachable
  • Respectful
  • Compliant with company rules
  • Able to lift 50lbs without any assistance
  • Use of equipment such as a scanner
  • Manual pallet jack
  • Label printer
  • Good communication skills
  • Good writing skills
  • Computer literate
  • Internet literate
  • Typing speed of 50 words per minute
  • Baggage handling
  • Package sorting
  • Customer communication
  • Effective collaboration
  • Time management
  • Attention to detail
  • Problem solving
  • Customer service
  • Positive attitude
  • Order fulfillment
  • Internet savvy
  • Documenting information
  • Relationship building
  • Goal-oriented mindset
  • Clear communication
  • Customer service and care
  • Strong communication

References

Available upon request

Summary Of Qualifications - Skills

  • Fast learner
  • Strong team player
  • Punctual
  • Detail oriented
  • Dependable
  • Able to stand or be on feet for 8+ hours
  • Teachable
  • Respectful and compliant with company rules, regulations and tasks
  • Able to lift 50lbs without any assistance
  • Good communication and writing skills
  • Computer and internet literate with typing speed of 50+ words per minute

Timeline

Bagroom Agent

Unifi Aviation
12.2025 - Current

Volleyball Official

City of Kent
09.2024 - Current

Warehouse Package Handler

OnTrac
09.2023 - 08.2025

Customer Service Associate

Floor and Decor
06.2019 - 10.2021

Material Handler

Matheson Flight Extenders
05.2018 - 03.2020

Order Picker

Amazon Fulfillment
08.2017 - 08.2019

Associate of Arts - Criminal Justice

Highline College
10.2008 - 10.2009

Diploma -

Samoana High School
Mildred Moetoto