LEEHA VARGAS
Miami,FL
Summary
Dedicated legal support professional with over 6 years of experience in law firm environments. Skilled in case intake, client communication, file and case management, and legal documentation. Adept at using legal software and office applications to support attorneys and streamline operations. Recognized for professionalism, organizational skills, and bilingual fluency in English and Spanish.
Overview
7
7
years of professional experience
Work History
Personal Injury Case Manager
Alex Hanna Law
08.2025 - 09.2025
- Manage client case files, ensuring accurate updates and timely documentation.
- Maintain regular communication with clients, providing support and updates.
- Assist attorneys by preparing case files and organizing supporting documents.
- Coordinated communication between clients, attorneys, and healthcare providers to streamline case progression.
Intake Associate
Alex Hanna Law
09.2024 - 08.2025
- Conducted client intake interviews, collecting and entering essential case data.
- Scheduled attorney consultations and coordinated with clients.
- Streamlined intake processes, reducing client wait times.
Collections Specialist
Alex Hanna Law
05.2020 - 08.2024
- Contacted clients regarding outstanding balances and established repayment plans.
- Processed accurate payment postings and maintained compliance with firm procedures.
- Provided professional customer service to maintain positive client relationships.
- Managed delinquent accounts, ensuring timely communication and resolution strategies.
- Developed payment plans tailored to clients' financial situations for improved recovery rates.
Intake Associate
Alex Hanna Law
09.2019 - 05.2020
- Supported attorneys with intake and documentation for new client cases.
- Handled high-volume calls with professionalism and confidentiality.
- Coordinated communication between clients and legal teams to streamline case management.
Sales Associate
A'GACI
09.2018 - 08.2019
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Trained new team members on sales techniques and product knowledge to improve performance.
- Maintained up-to-date knowledge of product offerings, driving informed customer interactions.
Education
Bachelor of Arts - Legal Studies
Keiser University
Miami, FL12-2027
Associate - Paralegal Studies
Keiser University
Miami, FL11.2024
High School Diploma -
G. Holmes Braddock Senior High School
Miami, FL05-2018
Skills
- Case Management & File Organization, Client Intake & Communication, Legal Documentation & Compliance, Computer Skills: MS Office Suite, legal case management software, data entry, Bilingual: English & Spanish
Timeline
Personal Injury Case Manager
Alex Hanna Law
08.2025 - 09.2025
Intake Associate
Alex Hanna Law
09.2024 - 08.2025
Collections Specialist
Alex Hanna Law
05.2020 - 08.2024
Intake Associate
Alex Hanna Law
09.2019 - 05.2020
Sales Associate
A'GACI
09.2018 - 08.2019
Associate - Paralegal Studies
Keiser University
Bachelor of Arts - Legal Studies
Keiser University
High School Diploma -
G. Holmes Braddock Senior High School
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