Leela Martinez
Tolleson,AZ
Summary
Responsible Optometric Technician provides relationship-based eye care and outstanding customer service. Performs patient work ups, ancillary testing and orders and dispenses contact lenses to support optometrist and promote operational efficiency. Establishes priorities, works independently and proceeds with objectives without supervision.
Overview
1
1
year of professional experience
Work History
Optometrist Technician
Lumina
01.2024 - Current
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Strengthened communication between optometrists and referring physicians by preparing detailed reports outlining patients'' diagnoses and recommended treatments.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Scheduling Coordinator
Phoenix Neurology & Sleep Medicine
09.2023 - 01.2024
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Education
La Joya
Avondale, AZ05.2024
Skills
- Patient Care
- Eye Examination Assistance
- Teamwork and Collaboration
- Appointment Scheduling
Timeline
Optometrist Technician
Lumina
01.2024 - Current
Scheduling Coordinator
Phoenix Neurology & Sleep Medicine
09.2023 - 01.2024
La Joya
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