LEELAWATIE MADHO

• Lead the Procure-to-Pay function across five Caribbean territories, managing a team of fourteen professionals and supporting financial operations with a focus on efficiency, compliance, and value creation.
• Drive process improvement initiatives that reduce operational inefficiencies, improve working capital management, and strengthen internal controls.
• Lead regional projects focused on financial accuracy, reconciliation, undocumented liability reduction, vendor management, and operational effectiveness.
• Analyzed operational and financial metrics, identified improvement opportunities, and provided actionable recommendations to leadership teams.
• Partner with Procurement, Treasury, Operations, Tax, Master Data, and Commercial teams to improve business processes and financial outcomes.
• Managed compliance reviews and audit activities across Trinidad, Jamaica, Guyana, Bahamas and Barbodos, achieving improvements in final PACS audit ratings in all graded reviews.
• Designed and delivered regional training programs that enhanced process understanding, operational consistency, and stakeholder engagement.
• Champion continuous improvement initiatives aligned with organizational goals.

LEADERSHIP & IMPROVEMENT PROJECTS

• Project CLEAR: Implemented initiatives to improve invoice processing efficiency, compliance, and operational transparency.
• Project SNAP: Supervised initiative focused on analysis and reduction of undocumented liabilities, improving balance sheet accuracy and financial visibility.
• Project LENS: Directed analysis and clean-up of documented liabilities to strengthen reconciliation processes and reporting accuracy.
• Project TRACK: Guided review and resolution efforts for aged advance payments, improving working capital visibility and reducing financial risk.
• Project LINK: Vendor Portal Transformation - Spearheaded supplier adoption initiatives resulting in significant increases in digital invoice submissions and process efficiency.
• Project STEP: Champion the transition of supplier inquiry management to Teleperformance through training programs, support frameworks, performance monitoring, and stakeholder engagement strategies that improved service quality.
• One Payment Project: Led a regional supplier segmentation and stakeholder alignment project supporting the implementation of a standardized monthly payment cycle. Partnered with cross-functional teams to assess supplier risk, manage critical vendor exceptions, drive change management activities, and enhance payment process efficiency across the TCL Group.

• Contributed to financial statement audits for diverse industries, enhancing audit quality and compliance.
• Reviewed financial reporting processes and assessed internal control environments.
• Analyzed business risks and financial information to support management recommendations.
• Supported evaluation of financial performance, governance structures, and business processes, strengthening client recommendations.
• Prepared client reports and presented findings to engagement teams and management.
• Documented audit findings per professional standards and communicated insights to management, facilitating informed decision-making.
• Trained and supported junior staff.

• Processed high-volume customer transactions accurately and efficiently, utilizing advanced banking software to maintain operational integrity.
• Assisted customers with account inquiries, resolving issues to enhance client satisfaction and foster loyalty.
• Conducted thorough cash handling procedures, ensuring compliance with regulatory requirements and minimizing discrepancies.
• Managed daily reconciliation of cash drawers, identifying variances and implementing corrective actions to maintain financial accuracy.
• Monitored compliance with anti-money laundering regulations, conducting due diligence on transactions to mitigate risk exposure.