Leena Carolyn
Las Vegas,NV
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations. Enthusiastic eagar to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of dental procedures in the front and back office. Motivated to learn ,grow and excel.
Overview
14
14
years of professional experience
Work History
Office Manager/Treatment Coordinator
Access Health Dental
2022.04 - Current
- Explain benefits and outline pricing details for procedures and services.
- Maintain patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Supervise and led team of dental hygienist, dental assistants and support staff.
- Achieve revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Successfully manage budgets and allocated resources to maximize productivity and profitability.
- Conduct morning and monthly staff meetings.
- Print all necessary end of the day and month reports.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- High acceptance rate.
Dental Office Manager
Las Vegas Oral Surgery Center
2018.03 - 2020.05
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees.
- Opened and closed location and monitored shift changes.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Dental Office Manager/RDAEF
Gental Dental
2010.06 - 2018.02
- All required Management duties
- All back office duties
Education
Bachelor of Arts - Business Administration And Management
College of The Desert
Palm Desert, CA06.2000
Skills
Employee relations
Written and Oral communication
Problem solving
Office management
Organization
Dental Terminology
Timeline
Office Manager/Treatment Coordinator
Access Health Dental
2022.04 - Current
Dental Office Manager
Las Vegas Oral Surgery Center
2018.03 - 2020.05
Dental Office Manager/RDAEF
Gental Dental
2010.06 - 2018.02
Bachelor of Arts - Business Administration And Management
College of The Desert
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