Lee R. Hargrave, Jr.

Richmond,Virginia

Summary

Experienced Director of Operations with expertise in strategic planning, operations oversight, staff training, onboarding new staff, implementing development drives, maintaining donation records.
Proven ability to drive organizational efficiency and spearhead change management initiatives.
Extensive experience in the management of prison ministry from 30 years of experience behind bars and after release.

years of professional experience

GraceInside

Henrico, VA

07.2016 - Current

Facilitated strategic initiatives aligned with organizational goals.
Supervised operations of headquarters office.
Oversaw donor management system, including posting of all gifts, crafting proper acknowledgments, and generating comprehensive summaries of development-sourced revenue streams.
Upgraded employee performance metrics to monitor productivity, identify areas for improvement, and maintain as personnel e-files.
Developed comprehensive reports in response to queries from the Board of Trustees and from sources requiring nonprofit reporting.
Oversaw daily operations of chaplains in DOC facilities statewide, ensuring that line and supervisory staff receive necessary support and guidance.
Collaborated with senior management to develop and execute long and short term strategic plans.
Mentored and coached team members to foster productive and engaging work environment.
Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
Spearheaded change management initiatives that facilitated organizational transformations while minimizing disruption to ongoing operations.
Performed all such duties required by the Board of Trustees and Executive Director.

Transcend International, LLC

Richmond, VA

02.2010 - 06.2016

Part-time position, provided operations support for nonprofit entity that sent evangelistic/educational teams to China for cultural exchange.
Managed incoming revenue streams, including documentation of all sources and imputing funds into the e-banking platform as well as physical deposits.
Acknowledged gifts to donors personally by email, call or written correspondence.
Assisted in the extensive travel arrangements for team trips to China. Managed organization during team travels.
Prepared tax receipts for contributors in accordance with IRS protocols.
Facilitated themes, designs and goals of development drives.

Randolph-Macon College

Ashland, VA

Paul D Camp Community College

Franklin, VA

06-1987

Colonial Heights High School

Colonial Heights, VA

06-1971

Maintaining best practice management to ensure accountability in the development process: monitoring incoming gifts, ensuring acknowledgments, proper designation of funds, and promoting donor retention
Proficient in use of business software, ie, Microsoft platforms such as Word, Publisher and Excel, and Google Shared Drive functions (Google Sheets, etc)
Fluent in use of the Little Green Light donor management platform for a contributor base of 3,000 supporters
Proficient in use of electronic communications: text, e-mail, creation of brochures, handouts and e-publications

Proficient in maintaining, modifying and organizing organizational primary files, IRS documentation, financial and personnel electronic and hard files
Efficient and effective writer both in business correspondence and personalized acknowledgments to donors Proficient in the creation and design of organizational policy manuals and development literature Efficient in composing and submitting grant proposals
Reconciling development and contractual funding Cooperative, professional demeanor

National Trust for Historic Preservation