Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leesa Aud

Owensboro,KY

Summary

Dedicated member service representative with expertise in customer support, financial transactions, and product recommendations. Proven ability to train new hires and enhance member satisfaction.

Overview

18
18
years of professional experience

Work History

Member Service Representative

Liberty Federal Credit Union
Owensboro, KY
02.2015 - Current

Provide friendly and efficient member service in a high volume environment

Handled cash transactions accurately and balanced registers daily

Maintain strong product knowledge to assist members effectively

Membership Officer that reviews account opening documents

Train new hires and provide them the knowledge and resources to meet member's needs

Teller

Chase Bank
Owensboro, KY
05.2008 - 09.2014

Lead Teller Ops that included responsibilities of a customer service representative leading others in compliance

Processed customer transactions promptly

Balanced vault and managed shipments

Education

High School Diploma -

Ohio County High School
Beaver Dam KY
05.1998

Skills

  • Customer service
  • Relationship building
  • Financial transactions
  • Customer support
  • Product recommendations
  • Transaction processing

Timeline

Member Service Representative

Liberty Federal Credit Union
02.2015 - Current

Teller

Chase Bank
05.2008 - 09.2014

High School Diploma -

Ohio County High School