
Dedicated member service representative with expertise in customer support, financial transactions, and product recommendations. Proven ability to train new hires and enhance member satisfaction.
Provide friendly and efficient member service in a high volume environment
Handled cash transactions accurately and balanced registers daily
Maintain strong product knowledge to assist members effectively
Membership Officer that reviews account opening documents
Train new hires and provide them the knowledge and resources to meet member's needs
Lead Teller Ops that included responsibilities of a customer service representative leading others in compliance
Processed customer transactions promptly
Balanced vault and managed shipments