Leesa Johnson
Spanaway,WA
Summary
Back up meter reader with strong customer relationship management and data entry skills. Experienced in inspecting meters, resolving billing inquiries, and ensuring accurate consumption calculations.
Overview
14
14
years of professional experience
Work History
Meter Reader
Elmhurst Mutual Power And Light
Tacoma, WA
01.2023 - Current
- Collected meter readings for residential and commercial customers.
- Inspect and locate meters for tampering, damage, or other anomalies.
- Disconnect/Reconnect 2s Meters.
- Reset meters.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Customer Service
Elmhurst Mutual Power And Light
Tacoma, WA
02.2020 - Current
- Provided exceptional customer support through phone and email communication.
- Handled customer inquiries and resolved issues promptly and effectively.
- Calculates customers consumption.
- Disconnect/reconnect accounts through TUNet.
- Schedules billing and checks questionable readings.
- Experienced with data input in Excel.
Dental Assistant
Just For Kids Dentistry
Puyallup, Washington
01.2012 - 02.2020
- Assisted in patient examinations and dental procedures for children.
- Prepared treatment rooms by sterilizing instruments and organizing supplies.
- Educated patients and parents on proper oral hygiene techniques.
- Managed patient records and scheduled appointments efficiently.
- Supported dentists during procedures by providing necessary tools.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Assisted the doctor at the hospital for oral surgery.
- Took medical and dental history and recorded vital signs of patients.
- Monitored inventory levels and ordered dental supplies as needed.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
Education
Dental Assistant
Clover Park Technical College
Lakewood, Washington, WANorthwest Electric Meter School
Western Energy Institute
Seattle, WAExcel Get And Transform
NWPPA Webinar
First Aid CPR AED
Cintas First Aid & Safety
Mason, OHWashington State Traffic Control
Evergreen Safety Council
Skills
- Meter reading
- Meter disconnect/reconnect
- Data entry
- Equipment inspection
- Customer relationship management
- Consumption calculations
- Problem solving
- Record keeping
- Teamwork and collaboration
- Billing
Timeline
Meter Reader
Elmhurst Mutual Power And Light
01.2023 - Current
Customer Service
Elmhurst Mutual Power And Light
02.2020 - Current
Dental Assistant
Just For Kids Dentistry
01.2012 - 02.2020
Dental Assistant
Clover Park Technical College
Northwest Electric Meter School
Western Energy Institute
Excel Get And Transform
NWPPA Webinar
First Aid CPR AED
Cintas First Aid & Safety
Washington State Traffic Control
Evergreen Safety Council