Summary
Overview
Work History
Education
Skills
Timeline
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Leeson Smith

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Along with being an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Remote Assistance

Cruise AI
04.2023 - Current
  • Responded to high volume of network and general requests to provide logistics information.
  • Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Used clients self-driving monitoring system to carry out day-to-day duties accurately and efficiently.
  • Monitored vehicles in operation and input commands to troubleshoot areas.
  • Managed over 100+ requests daily.
  • Handled complex stuck autonomous vehicles daily.

Remote Assistance

Waymo
07.2022 - 04.2023
  • Responded to high volume of network and general requests to provide logistics information.
  • Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Used clients self-driving monitoring system to carry out day-to-day duties accurately and efficiently.
  • Monitored vehicles in operation and input commands to troubleshoot areas.
  • Managed over 100+ requests daily.
  • Handled complex stuck autonomous vehicles daily.

Maintenance Technician

Staybridge Suites Hotel
03.2021 - 06.2022
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.

Maintenance Technician

Aloft Hotel
02.2020 - 03.2021
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

Education

Associate of Science - Computer Science And Programming

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
05.2024

Skills

  • Critical Thinking
  • Problem-Solving Ability
  • Complex Problem-Solving
  • Attention to Detail
  • Problem Detection and Resolution
  • Multitasking Abilities
  • Task Concentration
  • Control Precision

Timeline

Remote Assistance

Cruise AI
04.2023 - Current

Remote Assistance

Waymo
07.2022 - 04.2023

Maintenance Technician

Staybridge Suites Hotel
03.2021 - 06.2022

Maintenance Technician

Aloft Hotel
02.2020 - 03.2021

Associate of Science - Computer Science And Programming

Maricopa Community Colleges - Mesa Community College

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Leeson Smith