Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

LEE YU

Saint Louis,Missouri

Summary

Results-driven individual with strong leadership and analytical skills. Able to effectively multitask on multiple projects, meeting tight deadlines. Highly organized and accomplished problem solver.

Overview

12
12
years of professional experience

Work History

Corporate Gifting Advisor

Incentive Concepts LLC
03.2017 - 08.2020
  • Company Overview: Improving companies by rewarding employees through incentive programs and gifts
  • Business to Business sales
  • Exceeding sales goals each quarter
  • Logistics and planning for gifting events
  • Handling multiple service requests with complete accuracy and courtesy
  • Responds to telephone inquiries from existing and new customers
  • Ability to solve problems and resolve conflicts
  • Provide quality service to customers inquiring about the availability of products and status of orders
  • Improving companies by rewarding employees through incentive programs and gifts

Bartender

Southtown Pub
04.2011 - 09.2017
  • Company Overview: Successful at consistently delivering the highest quality service
  • Managed 10 employees including scheduling, ordering, inventory and other managerial duties
  • Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws
  • Coordinate special events and private parties
  • Successful at consistently delivering the highest quality service
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Merchandiser

Major Brands Beverage Distributors
11.2009 - 10.2010
  • Company Overview: Developed and maintained relationships with owners, managers, and key personnel to develop sales and marketing plans that increased excitement and sales of the brand
  • Executed merchandising and floor moves based on seasonal changes, business needs, and trends
  • Used strong business acumen to increase top line sales by merchandising top sellers and writing orders to support stock levels
  • Participated, created, and supported in-store events related to new store openings, new product launches, and seasonal events
  • Worked closely with visual display staff and department heads to decide how goods should be displayed to maximize customer interest and sales
  • Developed and maintained relationships with owners, managers, and key personnel to develop sales and marketing plans that increased excitement and sales of the brand

Waiter

Ladue Racquet Club
03.2008 - 11.2009
  • Company Overview: Providing the quality and service each member expects when joining the club
  • Catering to all members and guest needs according to established rules of etiquette
  • Ability to present and up sell specials and other menu items such as wine
  • Excellent organization skills to maintain stations and multiple members
  • Providing the quality and service each member expects when joining the exclusive club

Education

Bachelor of Business Administration -

Fontbonne University
St Louis, Missouri
12.2005

Skills

  • Skilled in Microsoft Office tools
  • Oracle database management
  • Analytical problem solving
  • Time management and organization
  • Relationship building
  • Negotiation and Persuasion

Accomplishments

  • Exceeded Sales Targets: Increased quarterly sales by 20% surpassing all targets set by management.
  • Streamlined Event Planning: Coordinated 15+ corporate gifting events annually with 100% client satisfaction rate.
  • Improved Team Efficiency: Managed a team of 10 employees and reduced overtime hours by 25%.
  • Enhanced Merchandising Strategy: Developed new merchandising strategy increasing sales 15% year-over-year.

Timeline

Corporate Gifting Advisor

Incentive Concepts LLC
03.2017 - 08.2020

Bartender

Southtown Pub
04.2011 - 09.2017

Merchandiser

Major Brands Beverage Distributors
11.2009 - 10.2010

Waiter

Ladue Racquet Club
03.2008 - 11.2009

Bachelor of Business Administration -

Fontbonne University

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