Legina McGregor
Milwaukee,WI
Summary
Skilled Manager offering proven leadership, problem-solving and team building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day-to-day operations and bottom-line profits.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Save-A-Lot
Milwaukee, WI
10.2016 - 02.2019
- Assisted team members with delivering friendly, knowledgeable service to every customer by applying proactive monitoring and corrective action strategies.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
- Walked through store areas every 2 hours to identify and proactively resolve issues negatively impacting operations.
- Reconciled daily sales transactions to balance and log day-to-day revenue .
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Maintained exceptionally clean, customer-friendly and well-run store.
- Assisted produce and meat departments in meeting standards for customer service and quality.
- Managed scheduling for store shifts to accomplish proper staffing at all times.
Store Manager
Family Dollar
Milwaukee, WI
07.2011 - 10.2016
- Created work schedules according to sales volume and number of employees.
- Oversaw, trained and encouraged 7-10 employees, promoting culture of efficiency and performance.
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Managed vendor selection and warehouse relations to guarantee best pricing and on-time deliveries.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Completed all point of sale opening and closing procedures, including counting contents of safe and register tills.
- Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to already gifted team of team members.
- Completed weekly payroll for 10 employees with Kronos system.
- Maintained shrink whiles increasing store sales.
- Supervised company's merger with Dollar Tree to deliver smooth transition, integration of processes and communication with customer bases.
Department Manager
Wal-mart Stores
Milwaukee, WI
11.2006 - 06.2011
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Managed overstocking, restocking and inventory control procedures during 1st shift.
Education
Associates Degree - Business Administration
Milwaukee Area Technical College
Milwaukee, WIBusiness Management Certification - Business Administration And Management
Goodwill Employment Training Center
Milwaukee, WI2007
Skills
- Customer relations
- Relationship building and management
- POS systems operations
- Team building
- Financial management
- Systems and software programs
- Staff management
- Customer experience
- Oral and written communication
- Goals and performance
Timeline
Assistant Store Manager
Save-A-Lot
10.2016 - 02.2019
Store Manager
Family Dollar
07.2011 - 10.2016
Department Manager
Wal-mart Stores
11.2006 - 06.2011
Associates Degree - Business Administration
Milwaukee Area Technical College
Business Management Certification - Business Administration And Management
Goodwill Employment Training Center
Similar Profiles
Kevin MullinsKevin Mullins
Vice President Procurement, Merchandising, and Advertising at Save A Lot - Save Philly Stores LLCVice President Procurement, Merchandising, and Advertising at Save A Lot - Save Philly Stores LLC
Benjamin AtwellBenjamin Atwell
Produce Clerk at Save-A-LotProduce Clerk at Save-A-Lot
Nathan SchuemanNathan Schueman
Grocery Stocker at Save-A-LotGrocery Stocker at Save-A-Lot
Maia NovotnakMaia Novotnak
Delivery Driver/Warehouse (Contract) at VehoDelivery Driver/Warehouse (Contract) at Veho
Komalika MadduluriKomalika Madduluri
Intern at AWSIntern at AWS