Jess Frees
Portland ,OR
Summary
Possesses versatile knowledge in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. I am ready to apply my knowledge and skills to any challenge NTEN has for me!
Overview
8
8
years of professional experience
Work History
Private Nanny & Household Manager
Private Nanny & Household Manager
09.2020 - Current
- Facilitated relationships with 7+ families by developing caring and structured home environments.
- Building positive and nurturing environments to support child social and emotional growth.
Contractor
CauseMic
01.2023 - 12.2023
- Supported executive assistant with various administrative tasks
- Hand-stamping & addressing over 1,000 pieces of direct mail
- Maintained confidentiality of sensitive stakeholder information
Barista, Shift Lead & Warehouse Manager
Dutch Bros
05.2017 - 01.2022
- As the warehouse manager I placed orders to distributors, and used excel to track inventory, fulfill and deliver orders to my stands
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained and mentored new employees, ensuring successful integration into the stand's community and culture.
Barista, Community Giveback Director
Building Three Coffee
08.2019 - 04.2020
- I collaborated with a local youth shelter to start a new donation program as a representative of Building Three in which 10+ local businesses became involved.
- Controlled line and crowd with quick, efficient service.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Education
Certified Associate in Project Management -
Project Management Institute
03.2025
Herbalism -
The Herbal Academy
05.2022
1 Year of Study - Psychology
Pikes Peak Community College
05.2021
Skills
- Building relationships
- Strategic planning
- Active listening
- Conflict resolution
- Eagerly coached
- Ambitious
Timeline
Contractor
CauseMic
01.2023 - 12.2023
Private Nanny & Household Manager
Private Nanny & Household Manager
09.2020 - Current
Barista, Community Giveback Director
Building Three Coffee
08.2019 - 04.2020
Barista, Shift Lead & Warehouse Manager
Dutch Bros
05.2017 - 01.2022
Certified Associate in Project Management -
Project Management Institute
Herbalism -
The Herbal Academy
1 Year of Study - Psychology
Pikes Peak Community College
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