Leia Smith
Loveland
Summary
Dynamic and detail-oriented professional with extensive experience in food service, including a successful tenure at Kroger. Proven ability to enhance customer satisfaction through exceptional service and teamwork. Skilled in food safety and sanitation, with a strong focus on quality control and minimizing ingredient waste. Committed to maintaining high cleanliness standards in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Baker
Kroger
- Prepared and baked various bread and pastry products following established recipes.
- Maintained cleanliness and organization of workstations to ensure compliance with safety standards.
- Monitored ingredient inventory levels, assisting in timely reordering as needed.
- Assisted customers with product inquiries, enhancing overall shopping experience through excellent service.
Crew
McDonald's Restaurant
09.2025 - 12.2025
- Provided exceptional customer service by greeting and assisting customers efficiently.
- Operated cash register, handling transactions accurately and securely.
- Prepared food items following safety and quality standards consistently.
- Maintained cleanliness in dining and kitchen areas to meet health regulations.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Trained new crew members on operational procedures and customer service expectations.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Cashier
Walmart
04.2025 - 08.2025
- Executed customer transaction processing with precision and efficiency utilizing point-of-sale systems.
- Facilitated customer inquiries and product location assistance to optimize shopping experience.
- Oversaw cleanliness and organization of checkout area to enhance operational efficiency.
- Spearheaded inventory management and shelf restocking initiatives in collaboration with team members.
Crew
Wendys Restaurant
07.2022 - 12.2023
- Oversaw cash register operations, ensuring efficient transaction processing and precise cash drawer management.
- Oversaw food preparation processes, ensuring strict adherence to safety and quality standards.
- Fostered collaboration among team members to ensure cleanliness and organization in dining area.
Education
High School Diploma -
Glen Este High School
Cincinnati, OHSkills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Food safety
- Attention to detail
- Kitchen safety
- Cleanliness standards
- Adaptive and creative
- Quality control
- Time management
- Product presentation
- Opening and closing duties
- Basic math
- Waste reduction
- Portion control
- Minimize ingredient waste
Timeline
Crew
McDonald's Restaurant
09.2025 - 12.2025
Cashier
Walmart
04.2025 - 08.2025
Crew
Wendys Restaurant
07.2022 - 12.2023
Baker
Kroger
High School Diploma -
Glen Este High School