Leialoha Lindsey
Vancouver,WA
Summary
Dynamic manager with a proven track record at McDonald's Restaurant, excelling in team leadership and conflict resolution. Successfully trained staff to enhance customer service and operational efficiency, fostering a motivated workforce. Expert in time management, optimizing labor during peak hours to improve overall performance and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Manager
McDonald's Restaurant
10.2020 - Current
- Supervised daily operations to ensure compliance with health and safety regulations.
- Trained and mentored staff on customer service standards and operational procedures.
- Managed scheduling to optimize labor efficiency during peak hours.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Columbia River High School
Vancouver, WASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Conflict resolution
Timeline
Manager
McDonald's Restaurant
10.2020 - Current
High School Diploma -
Columbia River High School