Leiana Hin
El Dorado Hills,California
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Administrative Clerk
Concept Services Inc.
09.2022 - Current
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
- Contributed to project success by providing administrative support to various teams as needed.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Boosted department efficiency with timely completion of assigned tasks such as drafting correspondence or reports for management review.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Provided vital support during audits by compiling documentation requested by auditors quickly and efficiently.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Performed regular maintenance checks on office equipment to prevent costly repairs or replacements due to unexpected breakdowns.
- Entered data into system and updated customer contacts with information to keep records current.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Assisted with onboarding of new employees.
- Purchased and maintained office supplies.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
AP/AR Manager
Concept Services Inc
07.2019 - Current
- Streamlined accounts payable processes by implementing efficient invoice management and payment systems.
- Improved cash flow by consistently monitoring and reconciling accounts receivable balances.
- Reduced outstanding accounts receivable balances by diligently following up on overdue invoices.
- Enhanced financial reporting accuracy with regular account reconciliations and adjustments.
- Achieved timely payment of vendor invoices through meticulous tracking and organization.
- Maintained accurate financial records with thorough documentation, including invoices, receipts, and payments.
- Facilitated prompt resolution of discrepancies between company records and vendor statements to maintain positive business relationships.
- Conducted thorough credit reviews for new customers, mitigating risk while supporting sales growth initiatives.
- Ensured timely completion of month-end closing activities related to accounts payable/receivable accruals, adjusting entries, and reconciliations.
- Maintained vendor relationships through clear communication regarding payment terms, discounts, and other negotiated arrangements.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Complied with established internal controls and policies.
Education
High School Diploma -
Mercy High School
San Francisco, CA06.1986
Skills
- Team Collaboration
- Customer Communication
- Outgoing Mail Preparation
- Record Sorting and Filing
- Problem-Solving
- Data Gathering
- Information Processing
- Correspondence Preparation
- Office Supply Management
- Verbal and Written Communication
- Interpersonal Confidence
- Clerical Support
traveling and learning new things
Love learning new cultures through food and cooking. Enjoy watching international movies and other artistic realms.
Timeline
Administrative Clerk
Concept Services Inc.
09.2022 - Current
AP/AR Manager
Concept Services Inc
07.2019 - Current
High School Diploma -
Mercy High School
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