Summary
Overview
Work History
Education
Skills
Timeline
Generic

LEIANNA RIVAS

Moreno Valley,USA

Summary

Motivated and responsible individual with experience in customer service and hospitality, seeking to transition into a new career field. Demonstrated ability to manage tasks efficiently, provide excellent customer support, and ensure smooth operations in fast-paced environments. Highly organized, with strong communication skills, and a passion for delivering quality results. Looking for an opportunity to contribute to a team, gain further professional experience, face professional challenges, and utilize interpersonal skills, effective time management, and problem-solving expertise.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks, Barista
Moreno Valley, CA
02.2025 - Current
  • Prepared espresso beverages following standardized recipes and presentation guidelines.
  • Assisted customers with menu selections and provided product recommendations.
  • Operated cash register and processed transactions accurately and efficiently.
  • Monitored inventory levels and replenished supplies as needed during shifts.
  • Collaborated with team members to ensure timely service during peak hours.
  • Implemented food safety standards while handling and storing ingredients properly.
  • Engaged with customers to create a welcoming and friendly atmosphere in the café.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

Food Runner

Red Devil Pizza
Upland, CA
11.2024 - 01.2025
  • Managed multiple tasks for maximum productivity.
  • Collaborated with kitchen staff for order accuracy.
  • Maintained clean, organized dining areas.
  • Assisted servers in guest service.
  • Supported efficient restaurant operations by restocking supplies.
  • Grew customers and provided excellent service.
  • Assisted kitchen staff in preparing food for delivery.
  • Engaged in suggestive selling techniques.
  • Processed orders and provided customer change.
  • Handled high-pressure situations professionally.

Host

Chili's Bar and Grill
Moreno Valley, CA
06.2024 - 10.2024
  • Managed large parties or unexpected events with composure.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by greeting and seating guests.
  • Supported servers, food runners, and bussers in maintaining dining area.
  • Assisted with food running during peak hours.
  • Worked with front of house staff to accommodate groups with special requests.
  • Monitored seating area and restrooms regularly.
  • Implemented table rotation system for optimal server workload distribution.
  • Uphold company standards and policies.
  • Greeted customers warmly upon arrival.
  • Completed daily side work and opening and closing duties.

Education

High School Diploma -

Valley View High School
Moreno Valley, CA
06.2024

Skills

  • High-pressure management
  • Product upselling
  • Adaptive and creative
  • Customer engagement
  • Knowledge of Google Docs, Outlook, Google Chrome
  • Quick learner
  • Teamwork and collaboration
  • Strong work ethic
  • Time management
  • Customer service
  • Anticipating customer needs

Timeline

Barista

Starbucks, Barista
02.2025 - Current

Food Runner

Red Devil Pizza
11.2024 - 01.2025

Host

Chili's Bar and Grill
06.2024 - 10.2024

High School Diploma -

Valley View High School
LEIANNA RIVAS
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