Leigh-Ann Post
Fort Worth,TX
Summary
Detail-oriented financial professional with expertise in bookkeeping, accounting, and invoicing. Proven skills in process improvement and account reconciliation, ensuring compliance with financial policies. Dedicated to maintaining confidentiality and enhancing team efficiency in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Account Manager/CSR/AP
Texas Building Supply
Fort Worth, TX
10.2023 - 11.2025
- My responsibilities included maintaining payroll, submitting invoices and verifying all information was correctly submitted for subcontractors installing fireplaces, windows, hardware and doors.
- Informed builders and customers upon job completion or if follow-up visits were necessary, providing clear reasons for any delays.
- Resolved customer inquiries promptly to maintain positive relationships.
- Created work orders to streamline project workflow and ensure timely execution.
- Executed proper work processes, uploaded project images, and recorded installation notes.
- Addressed problems swiftly to maintain operational efficiency
- Communicate with the install crews and advise them of their fireplace, hardware, door and/or window installation.
- Prior to scheduling installs, I would order materials/ parts not in stock and confirm with the warehouse team everything needed to complete the installs would be ready for pickup for the installer crews.
- Verified and submitted timesheets sent in by contractor employees.
- Collaborated with suppliers to secure necessary materials for ongoing projects, ensuring no disruption in installation timelines.
Customer Service Representative
Trinity Industries
Fort Worth, TX
03.2022 - 01.2023
- Provide excellent customer service to all customers.
- Responded to customer requests via email or phone, ensuring timely resolution.
- Clarified urgency of customer orders to prioritize service delivery.
- Managed customer accounts to ensure satisfaction and retention.
- Processed all orders and expedited customer requests.
- Secure orders for parts.
- Research Purchase Orders to ensure customer is receiving correct part for specified rail car.
Accounts Payable Specialist/Office Manager
Ramos Welding
Fort Worth, TX
12.2017 - 01.2022
- Generated invoices and account statements for timely client payments.
- Maintained billing system to ensure accurate financial tracking.
- Performing account reconciliations.
- Maintaining accounts receivable files and records.
- Recording records in QuickBooks.
- Oversaw daily office operations to enhance workflow efficiency.
Education
High school diploma -
Waxahachie High School
Waxahachie, TX05.1999
Skills
- Customer account management
- Account servicing
- Accounts payable/receivable
- Invoice processing
- Order management
- Account reconciliation
- New account creation
- Customer satisfaction
- Account oversight
- Client relations
- CRM management
- Data entry
- Lead development
- Operations
- Reporting
- Material ordering
- Schedule management
- Attention to detail
- Record keeping
- Time management
- Staff supervision
- Effective communication
- Communication skills
- Order management
- Account verification
- Communication skills
- Staff supervision
Languages
English
Timeline
Account Manager/CSR/AP
Texas Building Supply
10.2023 - 11.2025
Customer Service Representative
Trinity Industries
03.2022 - 01.2023
Accounts Payable Specialist/Office Manager
Ramos Welding
12.2017 - 01.2022
High school diploma -
Waxahachie High School