Knowledgeable Payroll Specialist adept at processing payroll, annuities, benefits, 401K, ROTH, garnishments, as well as documentation and reporting functions. Processed payroll for 1000+ employees in fast-paced environment and consistently completed payroll runs without delays. High-level technical skills and attention to detail leading to optimum outcomes.
Overview
9
9
years of professional experience
Work History
Payroll Analyst
Landis & Gyr
Alpharetta, GA
03.2020 - 08.2022
Responsible for processing biweekly & monthly disbursements for 1000+ employees of multi-state and multi-national payrolls including garnishments, benefits, and taxes of employees consistent with federal and state wage & hour laws
Managed timecard processing; maintained and optimized timecard systems
Prepared payroll reports including distribution of bi-weekly, monthly, quarterly, and year-end reports as necessary for each reporting department
Adhered to all payroll procedures, processes and controls and/or check lists to verify data integrity as well as assisted in troubleshooting data issues
Reviewed and analyzed current payroll, benefits, and tax procedures in order to recommend and implement changes leading to best-practice operations
Assisted with payroll compliance audits and payroll aspects of financial audits, with both internal and external auditors
Responded to information requests from employees, finance and tax departments
Fulfilled wage garnishment requirements by completing forms, adjusting payroll records, documenting, and transmitting withholdings.
Resolved discrepancies in payroll, initiated journal entries, and provided support to Accounting and investigated any issues
Benefits Coordinator
Ultimate Software Group Inc.
Alpharetta, GA
09.2018 - 01.2020
Provided telephonic and email support to employees of Client base assignment of 7+ clients with 200+ employees for each client, in regards to open enrollment, life events and related questions, through Benefits Employee Engagement Center.
Explained benefits to plan participants in easy to understand terms in order to educate each individual on available options and assisted with navigation within UltiPro.
Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone and email, with average daily interaction of 87 calls and 42 emails.
Observed strict procedures to maintain data and plan participant confidentiality.
Payroll Specialist
ADP - Automated Data Processing
Alpharetta, GA
12.2012 - 08.2018
Performed full range of payroll functions to clients including processing payrolls, audits, tax compliance, time keeping, file imports, implementation and payroll reporting in multi-state, multi-frequency, high-volume call center environment
Implementation of new clients to ensure accuracy of account information and client understanding of payroll software, processes and cutoffs
Selectively chosen to be RUN SME for special project Pilot, Resource on RUN
Ambassador of CPA pilot in Alpharetta, GA - Small Business Unit
Ambassador of implementation of in-house search engine Einstein.
Client Experience/Net Promoter Survey scores consistently in 95-100% range
Performance results/Client Experience scores led to personal, 2014 ADP SBS Bullseye Award – 1st place
Education
Associate Of Business Administration - Business Administration
Middle Georgia State University
Macon, GA
Skills
ADP Work Force Now
Kronos (UltiPro)
Solid working knowledge of general payroll protocols, accounting principles and Federal and State regulations
Strong understanding of data workflows and root cause analysis, accountability, compliance, confidentiality and adherence to company policies and procedures
Advanced level experience with ADP systems and Microsoft Office Products and G-Suite
Computer proficiency including excellent skills using Excel Pivot Tables, View Lookups and Charts
Timeline
Payroll Analyst
Landis & Gyr
03.2020 - 08.2022
Benefits Coordinator
Ultimate Software Group Inc.
09.2018 - 01.2020
Payroll Specialist
ADP - Automated Data Processing
12.2012 - 08.2018
Associate Of Business Administration - Business Administration