Leigh Disney
North Myrtle Beach,SC
Summary
Reliable and upbeat Sales and Customer Service Representative successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dependable relationship-builder with excellent organizational strengths and superior work ethic. Experienced in executing social media strategies across social platforms. Flexes easily with new information and branding changes to consistently exceed goals through acquisition and retention.
Overview
16
16
years of professional experience
Work History
Sales Manager
Doll Property Group
04.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Director of Marketing
Mjolnir Esthetics Solutions
01.2020 - 11.2023
- Collaborated closely with sales teams to develop effective marketing collateral that supported lead generation goals.
- Managed cross-functional teams to execute successful marketing initiatives, enhancing company reputation and customer engagement.
- Regularly presented marketing insights and recommendations to executive leadership, ensuring alignment with overall business objectives.
- Developed comprehensive marketing plans for product launches, resulting in increased sales and market share.
National Educator and Sales
Loreal Paris
07.2008 - 03.2021
- Attended events, training seminars, and manufacturer product showcases.
- Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Retail Store Owner
Leigh13 LLC
09.2010 - 01.2021
- Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
- Designed and implemented social media strategies to align with business goals.
- Trained and motivated employees to perform daily business functions.
- Developed comprehensive marketing strategies to attract new customers and retain existing ones.
- Managed financial aspects of the business, including budgeting, payroll, and expense tracking.
Education
BBA - Business Management
Towson University
Baltimore, MD05.2007
Associate of Science - Salon Management
Graham Webb International Academy of Hair
Arlington, VA04.2002
Skills
- Goals and performance
- Networking
- Sales Presentations
- Objection handling
- Cold-calling
- Up-selling
- Sales software proficiency
- Lead Generation
- Performance Tracking
- CRM proficiency
- Customer Relationship Building
Timeline
Sales Manager
Doll Property Group
04.2021 - Current
Director of Marketing
Mjolnir Esthetics Solutions
01.2020 - 11.2023
Retail Store Owner
Leigh13 LLC
09.2010 - 01.2021
National Educator and Sales
Loreal Paris
07.2008 - 03.2021
BBA - Business Management
Towson University
Associate of Science - Salon Management
Graham Webb International Academy of Hair