Leigh Iannone
St. Petersburg,FL
Summary
Highly motivated individual with exceptional customer service skills. I possess a highly positive attitude with the ability to execute, motivate, and multitask. Have acquired extensive knowledge of the hospitality industry over the past 15 years along with superb communication skills and look forward to putting them to use for you.
Overview
16
16
years of professional experience
Work History
Bar Manager
Angelos Bar&Grill
10.2022 - Current
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased revenue with creative marketing initiatives and promotional events.
Owner / Operator
Gulfside Dive Services
04.2017 - 08.2022
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Culinary Manager
Bonefish Grill
08.2013 - 03.2017
- Streamlined kitchen operations for increased efficiency by implementing effective inventory management systems.
- Established a positive work environment by fostering teamwork among kitchen staff members, resulting in improved productivity and morale.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Developed unique events and special promotions to drive sales.
General Manager
Applebees Bar and Grill
12.2010 - 08.2013
- Followed and oversaw all ASI Corporate standards and procedures.
- Maintained labor, supply, and inventory budget weekly.
- Maintained 26-27% food cost.
- Maintained 23-24% liquor cost with 2-4-1 happy hour.
- Staffing and training of all FOH and BOH employees.
- Maintained 15 % increase in sales compared to previous year
- Built late night sales by 45% compared to previous year.
Kitchen Manager
Tucsons Southwest Grill
01.2008 - 01.2010
- Maintain and control all inventories for adequate company budget
- Inventory and cost control over all food, operating supplies
- Participating in teamwork with all employees and management for smooth operation of business.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Education
General Studies -
Forest High School
Ocala, FL05.2000
Some College (No Degree) -
ITT Technical Institute
Pinellas Park, FLSkills
- Event Coordination
- Inventory Management
- Regulatory Compliance
- Outgoing Personality
- Customer Relationship Building
- Teamwork and Collaboration
- POS Terminal Operation
- Analytical Skills
- Time Management
- Database Interface and Query Software
References
- Jennifer Hunt, Manager, Tijuana Flats, 813-446-6690
- A.J. Howell, General Manager, Rudys Sports Bar, 727-550-7232
- Damian Rios, Kitchen Manager, Applebees, 941-320-9790
- T.J. Armetta, Director of Operations, Tilted Kilt, 813-892-9887
Quote
Sometimes the questions are complicated and the answers are simple.
Dr. Seuss
Timeline
Bar Manager
Angelos Bar&Grill
10.2022 - Current
Owner / Operator
Gulfside Dive Services
04.2017 - 08.2022
Culinary Manager
Bonefish Grill
08.2013 - 03.2017
General Manager
Applebees Bar and Grill
12.2010 - 08.2013
Kitchen Manager
Tucsons Southwest Grill
01.2008 - 01.2010
General Studies -
Forest High School
Some College (No Degree) -
ITT Technical Institute
Similar Profiles
Shamsa KanwalShamsa Kanwal
Cleaning Crew Member at Angelos & Stures & Birista Bar And RestaurangCleaning Crew Member at Angelos & Stures & Birista Bar And Restaurang
TIFFANY AlDRICHTIFFANY AlDRICH
Bartender Shift Manager at Bullet Bar, The Other Bar, The Mill Wheel Tavern, Johnnys Bar and Grill, Moonlight Bay MarinaBartender Shift Manager at Bullet Bar, The Other Bar, The Mill Wheel Tavern, Johnnys Bar and Grill, Moonlight Bay Marina
Nicola DamaNicola Dama
Bar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The WorldBar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The World
Madison SpicerMadison Spicer
Bartender at Billy's Stone CrabBartender at Billy's Stone Crab
Jin NguyenJin Nguyen
Back of House Team Member at Alésia RestarauntBack of House Team Member at Alésia Restaraunt