Leigh N Smith
Middleburg,FL
Summary
Enthusiastic and well-organized. Hard working, multi-tasker with outstanding phone etiquette and documentation skills. Experienced with a strength in managing multiple projects simultaneously. Team support to help complete tasks in an efficient and adequate fashion.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Billing Specialist
Borland Groover
Jacksonville, FL
09.2017 - Current
- Processed patient billing and claims for healthcare services, ensuring timely and accurate reimbursement.
- Reviewed and verified patient insurance details, maintaining compliance and minimizing billing errors.
- Communicated with patients regarding billing inquiries and payment options.
- Verified and processed patient refunds, generating monthly refund reports to track financial transactions.
- Verify and process Florida unclaim reports using Microsoft One program
Correctional Officer
Union Correctional Institution
Raiford, FL
09.2014 - Current
- Managed daily operations for team of 5 staff, ensuring compliance with facility protocols.
- Monitored certification status of all officers, both permanent and temporary, within the area.
- Tracked and ensured proper use of inmate and security equipment issued to officers at all times.
- Monitored the documentation of incoming and outgoing inmates to ensure compliance with facility regulations.
- Managed the certification records for all officers, both permanent and temporary, in the designated area.
- Oversaw the distribution and tracking of inmate and security equipment issued to officers at all times.
Cafeteria Assistant
Wilkinson Elementary School
Middleburg, FL
08.2011 - 09.2014
- Prepared food for breakfast and lunch, serving 380 children and 200 teachers and faculty to support daily nutrition needs.
- Managed inventory and office supply purchases to ensure availability of necessary materials.
- Handled accounts receivable and accounts payable processes to maintain financial accuracy.
- Prepared breakfast and lunch meals for students and faculty in a large-scale kitchen setting.
- Composed and drafted all outgoing correspondence and reports for managers.
Customer Service Manager
Walmart Supercenter
Orange Park, FL
09.2006 - 12.2009
- Managed daily office operations for front end staff, ensuring smooth workflow and service delivery.
- Liaised with vendors to order and maintain inventory of office supplies.
- Oversaw inventory and office supply purchases.
- Processed accounts receivable and accounts payable.
- Coordinated with vendors to procure and maintain inventory of office supplies, supporting operational needs.
Customer Service Manager
Walmart Supercenter
Orange Park, FL
10.2001 - 11.2004
- Managed daily office operations for front end staff, ensuring smooth workflow and customer service.
- Drafted and composed all outgoing correspondence and reports for management to facilitate effective communication.
- Oversaw inventory and office supply purchases.
- Processed accounts receivable and accounts payable.
- Coordinated with vendors to order and maintain inventory of office supplies, supporting operational needs.
Education
High School Diploma -
Orange Park High School
Orange Park, FL 08.1999 - 01.2000
Skills
- Experienced with Nextgen, Phreesia and Instamed applications
- Microsoft Excel
- Data Entry
- Process Improvement
- Attention to detail
- Dependable and Prompt
Certification
Certified in the Commissions on Criminal Justice Standards and Training
Timeline
Billing Specialist
Borland Groover
09.2017 - Current
Correctional Officer
Union Correctional Institution
09.2014 - Current
Cafeteria Assistant
Wilkinson Elementary School
08.2011 - 09.2014
Customer Service Manager
Walmart Supercenter
09.2006 - 12.2009
Customer Service Manager
Walmart Supercenter
10.2001 - 11.2004
High School Diploma -
Orange Park High School
08.1999 - 01.2000