Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Leigh Stevens

Livermore Falls,ME

Summary

Dynamic Quality Assurance Specialist with Walmart, recognized for enhancing product compliance and customer satisfaction through effective problem-solving and analytical skills. Proven track record in mentoring teams and implementing quality improvements, ensuring adherence to industry standards while fostering a collaborative work environment. Detail-oriented with strong documentation abilities and a commitment to continuous improvement.

Overview

12
12
years of professional experience

Work History

Quality Assurance Specialist

Walmart
12.2022 - Current
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or quality deficiencies.
  • Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
  • Enhanced customer and store satisfaction by addressing reported issues promptly and providing effective solutions.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Mentored junior QA specialists, fostering a culture of continuous learning and professional growth.
  • Facilitated seamless integration of new software features, closely monitoring for bugs and inconsistencies.
  • Ensured compliance with industry quality standards by conducting thorough product testing and audits.
  • Reported problems and concerns to management.
  • Reviewed production processes and identified potential quality issues.

Recycling Specialist

Walmart
05.2016 - 12.2022
  • Managed inventory of recyclable materials, ensuring efficient storage and transportation to processing facilities.
  • Streamlined recycling processes for increased productivity and cost savings through continuous improvement initiatives.
  • Analyzed data on waste streams to identify trends, pinpoint inefficiencies, and recommend solutions for improved recycling outcomes.
  • Enhanced recycling efficiency by implementing new waste sorting techniques.
  • Utilized balers to compress recyclable materials.
  • Identified or investigated new opportunities for materials to be collected and recycled.
  • Promoted recycling efforts through signage, and announcements.

Loader

Walmart
05.2013 - 05.2016
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Loaded cargo efficiently, minimizing potential damage to goods during transit.
  • Implemented time-saving tactics that enabled quicker processing of orders without compromising accuracy or quality.
  • Collaborated with team members to maintain efficient workflow.
  • Balanced heavy workloads with tight deadlines, consistently meeting or exceeding goals in a fast-paced warehouse environment.
  • Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
  • Consistently met deadlines while maintaining high levels of attention to detail in the loading process.
  • Helped train new employees in safe practices and warehouse procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Education

Bachelor of Science - Environmental Science

American Public University
Charles Town, WV
02-2016

Associate of Applied Science - Dairy Farm Management

Vermont Technical College
Randolph Center, VT
05-1997

High School Diploma -

Hebron Academy
Hebron, ME
05-1995

Skills

  • Detail-oriented
  • Quality assurance
  • Analytical thinking
  • Problem-solving skills
  • Team collaboration
  • Quality improvements
  • Team leadership
  • Documentation and reporting
  • Agile methodology
  • Relationship building
  • Issue resolution
  • Warehouse operations

Accomplishments

  • Supervised team of 5 staff members while management is away on leave.
  • Participant in former T3 program. Trained many quality associates.
  • Member of Fire Brigade and Safety Team
  • Awarded Associate of the Month eight times over length of tenure with Walmart.

Interests

  • I have a passion for photography and editing photos
  • Embracing outdoor adventures such as hiking, camping, and fishing
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Learning new cooking techniques and expanding my culinary skills
  • Animal Care
  • Auto Repair

Timeline

Quality Assurance Specialist

Walmart
12.2022 - Current

Recycling Specialist

Walmart
05.2016 - 12.2022

Loader

Walmart
05.2013 - 05.2016

Bachelor of Science - Environmental Science

American Public University

Associate of Applied Science - Dairy Farm Management

Vermont Technical College

High School Diploma -

Hebron Academy

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Leigh Stevens