Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leigh Tant

Port Charlotte,FL

Summary

Results-oriented sales and customer service professional with a proven track record of exceeding sales targets. With over 5 years of experience in pool industry sales and customer service, I possess a comprehensive understanding of sales techniques, customer relationship management, and problem-solving. Known for my excellent communication skills and ability to build rapport with current and potential customers, I thrive in a fast-paced environment where I can drive growth while ensuring a positive customer experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

The Recreational Warehouse
06.2020 - Current
  • Pleasantly greet customers as they enter the store and provide timely assistance as needed.
  • Provide support to customers about hot tub and pool products, features, pricing and promotions.
  • Provide product demonstration on various pool and spa related products.
  • Processing sales translations accurately and efficiently, including accepting payment and arranging financing options.
  • Receiving cash payments from customers for products or services rendered.
  • Recording cash transactions accurately and preparing bank deposits.
  • Accurately schedule product delivery and installation for customers.
  • Receiving warranty services requests from customers via phone, email or in-person and coordinating with service technicians for warranty repairs or replacements.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Manager

Public Storage
02.2019 - 04.2020
  • Managed day-to-day operations of storage facility.
  • Rented storage units to customers and handled leasing agreements, payments, and contracts.
  • Performed regular inspections of facility and units to ensure cleanliness and compliance with regulations
  • Handles incoming calls and customer inquiries, concerns, and complaints in timely and professional manner.
  • Managed inventory of supplies and equipment necessary for facility maintenance and operations.
  • Kept accurate records of rental agreements, payments, and other administrative tasks.

Regional Sales Manager

WEK & Associates
01.2019 - 02.2020
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Implemented innovative sales strategies that successfully penetrated new markets, boosting regional brand recognition.
  • Built and maintained strong relationship with key clients, distributors, and dealers.
  • Provided product training and support to clients.
  • Participated in industry events, trade shows, and conferences to promote products.
  • Generated regular reports on sales performance and market trends to management.
  • Analyzed competitor offerings to devise targeted sales pitches, effectively differentiating our products from competitors in the marketplace.

Education

Associate of Arts - Music

Palm Beach State College
Lake Worth, FL

Skills

  • Product Development
  • Closing Techniques
  • Key stakeholder relationship building
  • Business Development
  • POS systems expert
  • Warranty Service
  • Customer Base Development
  • Product Knowledge

Certification

Certified Pool & Spa Operator

Timeline

Customer Service Representative

The Recreational Warehouse
06.2020 - Current

Manager

Public Storage
02.2019 - 04.2020

Regional Sales Manager

WEK & Associates
01.2019 - 02.2020

Associate of Arts - Music

Palm Beach State College

Similar Profiles

CREATE PROFILE
Leigh Tant