LEIGHA HEBERT
Youngsville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
2017
2017
years of post-secondary education
Work History
Unit Secretary
Ochsner Lafayette General Medical Center
Lafayette
01.2025 - Current
- Coordinated scheduling for medical staff and patient appointments, optimizing workflow efficiency.
- Managed electronic health records, ensuring accuracy and confidentiality of patient information.
- Assisted in maintaining inventory of medical supplies, facilitating timely replenishment and resource availability.
- Streamlined communication between departments, enhancing collaboration and response times for patient needs.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
Legal Assistant
Gachassin Law Firm
Lafayette
02.2021 - 11.2024
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Administrative Assistant
MAKO Companies
Lafayette
11.2019 - 02.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Education
Acadiana High School
Lafayette, LASkills
- Document retrieval
- Detailed meeting minutes
- Office equipment maintenance
- Administrative Experience
- Exceptional telephone etiquette
- Scheduling/Planning
- Client service and support
- Correspondence
- Case management support
- Document organization
- Client Relations
- Reliability
- Team building
- Professionalism
- Time management abilities
- Adaptability
Timeline
Unit Secretary
Ochsner Lafayette General Medical Center
01.2025 - Current
Legal Assistant
Gachassin Law Firm
02.2021 - 11.2024
Administrative Assistant
MAKO Companies
11.2019 - 02.2021
Acadiana High School