LEIGHA MARCELLUS
Chicago,IL
Summary
Experienced professional with 14 years of multi-industry expertise. Skilled in managing complex projects, fostering team cohesion, and executing seamless office operations. Demonstrated success in streamlining onboarding processes, optimizing resource allocation, delivering impactful presentations, and facilitating large-scale events. Proficient in communication, relationship management, and process improvement. Seeking to leverage these skills, experiences, and accomplishments in a new role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Project Manager
UNITED AIRLINES
Chicago, IL
02.2025 - Current
- Assisted Corporate Communications team with the initiation, management and closure of 3-5 projects per week on average
- Managed client and stakeholder expectation’s, questions, and relationships fostering collaboration and ensuring alignment with project goals and client expectations.
- Contributed to the creation of deliverables including print, cargo, apparel, digital and visual
- Utilized WorkFront project management software to streamline workflows, track progress, and ensure timely delivery of creative projects.
Data Entry Specialist
GREAT WOLF LODGE
Chicago, IL
02.2024 - 05.2024
- Assisted retail management team with data analytics, inventory predictions, ordering and invoices
- Managed all ordering for new lodges pre and post opening
- Produced mock product displays for new items or rehomed stock
- Collaborated with team members to accurately enter and maintain data in various systems, ensuring data integrity and quality.
Office Manager/Executive Assistant
COATES GROUP
Chicago, IL
08.2023 - 02.2024
- Created and implemented onboarding policies, travel policies, and shared space behavioral policies.
- Coordinated the presentation content and logistics of the biweekly company stand-up (Fire Up Meeting), managed gathering of content, presentation, office updates, correspondence, and created content celebrating all NAM birthdays and service anniversaries.
- Organized company functions and events, coordinated involvement in events with Marketing and People & Culture teams, sourced venues, catering, entertainment, themed décor, managed contracts, vendor relations, budget tracking, event execution, and swag/gift coordination.
- Collaborated with executive leadership to manage schedules, coordinate meetings, and ensure smooth operation of office functions.
Resource Scheduler – Northeast Region
AVANADE
Remote
11.2021 - 11.2022
- Supervised and supported 25-200 employees, optimizing resource allocation and maintaining active demand search and application team.
- Restructured weekly onboarding call, reducing time from 1.5 hours to 30 minutes and enhancing new hire engagement.
- Spearheaded resource team collaborations, maximizing productivity and regional supply/demand matching accuracy.
- Coordinated and fulfilled resource availability demands by partnering with cross-functional business units and delivery managers.
- Worked closely with regional stakeholders to identify and address resource gaps, proactively resolving scheduling conflicts and minimizing operational disruptions.
Recruiting Coordinator-Campus
AVANADE
Remote
05.2021 - 11.2021
- Managed high-volume interview scheduling for multiple time zones and geographies with a high-touch approach
- Built strong rapport with a team of 5 campus recruiters within 3 weeks, optimizing scheduling and feedback processes
- Reviewed candidate applications, collected and processed candidate feedback, and ensured accuracy and compliance in maintaining the applicant tracking system (ATS)
- Worked with hiring managers to understand their recruitment needs and facilitate the candidate selection process, ensuring a smooth and efficient hiring experience.
Call Center Manager
HARTE HANKS
Remote
05.2020 - 05.2021
- Developed and implemented daily call center objectives to improve team performance.
- Maximized employee scheduling and technology usage through effective resource planning, resulting in increased efficiency.
- Gathered and analyzed call center key performance indicators (KPIs) to identify areas for improvement and drive operational excellence.
- Hired, coached, and professionally developed 50+ personnel to deliver outstanding customer service and ensure high standards were maintained.
Education
Project Management Training - Project Management
YEAR UP UNITED TRAINING
Chicago, IL04.2025
Culinary Arts -
THE ILLINOIS INSTITUTE OF ART
Chicago, IL12.2015
Skills
- Project Management
- Relationship Management
- Team Management
- Process Improvement
- Cross-functional Collaboration
- Client Management
- Confidentiality
- Resume review
- Budgeting
- Communication
- Event Planning and Management
- Recruitment
- Interviewing
- Training & Onboarding
- Proficient in Workfront
- Proficient in Workday ATS
- Proficient in LinkedIn Recruiter
- Proficient in Concur
- Proficient in Nexonia
- Proficient in Oracle
Certification
- MSI - Project Management Foundations, 09/01/24
- Coursera - Google Project Management Foundations, 01/01/23
- Six Sigma - White Belt, 09/01/24
- ServSafe - Food Managers Certification, 10/01/15
- The American Red Cross - CPR & AED Certification, 10/01/23
Timeline
Project Manager
UNITED AIRLINES
02.2025 - Current
Data Entry Specialist
GREAT WOLF LODGE
02.2024 - 05.2024
Office Manager/Executive Assistant
COATES GROUP
08.2023 - 02.2024
Resource Scheduler – Northeast Region
AVANADE
11.2021 - 11.2022
Recruiting Coordinator-Campus
AVANADE
05.2021 - 11.2021
Call Center Manager
HARTE HANKS
05.2020 - 05.2021
Project Management Training - Project Management
YEAR UP UNITED TRAINING
Culinary Arts -
THE ILLINOIS INSTITUTE OF ART