Leigha Nelson
Elkmont,AL
Overview
2026
2026
years of professional experience
Work History
Receptionist
Valley Womens Center
Athens, AL
06.2023 - Current
- Supported front office operations by managing various tasks.
- Create a welcoming atmosphere for all entering patients.
- Managed incoming calls, organized scheduling, and documented patient messages.
- Performed end-of-day reconciliation for all transactions.
- Ensured correct distribution of faxes to appropriate departments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Cosmetologist
3rd Ave Salon
Ardmore, AL
02.2022 - Current
- Provide salon services a few days each month.
- Positively influenced lives by elevating aesthetic appeal and self-perception.
- Managed bookkeeping duties accurately.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Processed payments, entering sales in register for prompt customer service.
Vet Assistant
Family Pet Care
08.2017 - 11.2021
- Provided comprehensive support to veterinarians during animal procedures.
- Handled filing charts, answering calls, and filling prescriptions efficiently.
- Improved patient care by assisting veterinarians with examinations and treatments.
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
- Collected patient biopsies and blood samples for laboratory analysis.
- Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Contributed to client satisfaction through compassionate communication regarding pet health concerns and updates on treatment progress.
- Collaborated effectively with other vet assistants to streamline daily operations within the clinic setting.
- Fostered positive relationships with clients through educational materials on preventive care measures for their pets'' wellbeing.
Associate
Hobbs Jewelers
Athens, AL
- Developed and implemented strategies to increase customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Associate Of General Studies -
Calhoun Community College
ALCosmetology
Paul Mitchell The School
Huntsville, AL02.2022
High School Diploma -
Elkmont High School
Elkmont, AL05.2017
Skills
- Communication
- Problem Solving
- Creativity
- Adaptability
- Teamwork
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Workplace safety
- Cash handling
- Customer engagement
- Relationship building
- Courteous and professional
- Oral communication
Hobbies and Interests
- Spending time with family and friends.
- Being a mother to a 4-year-old boy.
- Enjoying the outdoors.
- Passion for plants and crafting.
Timeline
Receptionist
Valley Womens Center
06.2023 - Current
Cosmetologist
3rd Ave Salon
02.2022 - Current
Vet Assistant
Family Pet Care
08.2017 - 11.2021
Associate
Hobbs Jewelers
Associate Of General Studies -
Calhoun Community College
Cosmetology
Paul Mitchell The School
High School Diploma -
Elkmont High School