LeighAnn Bauman
Puyallup
Summary
Dedicated Patient Access Tech Lead with over 15 years in healthcare operations. Proficient in customer relationship management and billing procedures, consistently improving data accuracy and patient registration processes to enhance overall service delivery.
Overview
25
25
years of professional experience
Work History
Patient Access Tech Lead
MultiCare Auburn Medical Center
Auburn
04.2006 - 02.2022
- Streamlined operational workflows by collaborating with healthcare staff to enhance patient access processes.
- Verified accuracy of customer information by efficiently collecting and inputting data into the system.
- Ensured secure collection, storage, and handling of all customer information.
- Arranged patient payment plans for deductibles and out-of-pocket liabilities to facilitate financial clarity.
Machine Operator II
Capital One
Federal Way
01.2001 - 03.2005
- Monitored equipment performance, identifying issues for timely resolution.
- Adhered to safety protocols while handling materials and operating machines.
- Trained new operators on equipment use and safety procedures effectively.
- Adjust machine settings to complete tasks accurately.
- Operated machinery to ensure smooth production flow and efficiency.
Temp Worker
Adecco Staffing
Tacoma
06.2000 - 12.2000
- Operated machinery and tools to complete tasks efficiently, ensuring project timelines were met.
- Adapted quickly to job sites and responsibilities, facilitating smooth transitions between assignments.
- Executed data entry tasks accurately within deadlines, contributing to streamlined operations. tasks within specified timeframes.
- Scanned documents into digital format for easy retrieval.
Recreation Aid, Field Gym supervisor
City Of Puyallup
Puyallup
05.1997 - 06.2000
- Identified needs of customers promptly and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
Education
Graduate Certificate - Health Unit Coordinator Certificate
Clover Park Technical College
Lakewood, WA03-2006
Skills
- Electronic health records
- Patient registration
- Insurance verification
- Billing procedures
- Data entry
- Customer relationship management
- Problem solving
- Providing information and Resources
Timeline
Patient Access Tech Lead
MultiCare Auburn Medical Center
04.2006 - 02.2022
Machine Operator II
Capital One
01.2001 - 03.2005
Temp Worker
Adecco Staffing
06.2000 - 12.2000
Recreation Aid, Field Gym supervisor
City Of Puyallup
05.1997 - 06.2000
Graduate Certificate - Health Unit Coordinator Certificate
Clover Park Technical College