Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leighanne Davis

Orlando,Florida

Summary

Self-motivated and highly reliable individual positioned to contribute strongly to the task at hand demanding attention to detail, enthusiasm, and an exemplary work ethic. Hospitality: Able to utilize strong math skills, team orientation, and interpersonal strengths to ensure provision of high-quality work within fast-paced environments. Communication & Presentation: Charismatic communicator in speech and in writing. Build lasting relationships with both coworkers and clients. Organization / Computer Skills: Outstanding time-management and organizational abilities. Key Strengths: Intelligent and loyal team member, readily listening to others, acknowledging peer accomplishment, and contributing to positive and productive work environments and team morale.

Project management: Exemplary communication skills aiding in the success of client relations and new project leads. Problem solving skills working hand in hand with time management skills to meet necessary shifting deadlines under critical circumstances.

Overview

5
5
years of professional experience

Work History

Lead Mixologist

Proper
01.2024 - Current
  • Enhanced customer satisfaction by creating unique and innovative cocktail recipes tailored to individual preferences.
  • Optimized operational efficiency by managing multiple tasks simultaneously during high-volume periods without sacrificing quality or consistency.
  • Maintained a clean, safe, and organized work environment in compliance with health codes and company standards.
  • Increased bar revenue by implementing creative promotions and special events that attracted new clientele.
  • Showcased expertise in mixology at industry events, representing the establishment''s commitment to excellence in beverage service.
  • Developed comprehensive training programs for new hires, improving staff retention and skill levels.

Bartender

Chroma Modern Bar
02.2023 - 10.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Bartender

Lime Fresh Mexican Grill
08.2022 - 04.2023
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Served high customer volumes during special events, nights, and weekends.

Server

Cantina's Wall Street
07.2022 - 08.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Bartender

Guilt
07.2022 - 10.2022
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

VIP Services

Bullitt Bar
09.2021 - 07.2022
  • Evaluated employee performance and conveyed constructive feedback to improve skills
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Delivered services to customer locations within specific timeframes.
  • Worked closely with VIP services and beverage team to promote high level of service.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Attended training sessions to stay updated on procedures and services.
  • Educated potential customers on hookah products and services by answering questions and explaining options.

Sales Manager

Hand And Stone Massage And Facial
01.2020 - 07.2021
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Established and cultivated solid business relationships with new or existing customers.

Education

B.S. - Sociology

Reinhardt University
Waleska, GA
2019

B.S - Sociology: Criminal Justice

Reinhardt University
Waleska, GA
2019

NAIA Women’s -

Lacrosse National Champions
2019

Skills

  • Sales expertise
  • Inventory monitoring
  • Hospitality service expertise
  • Strong leadership abilities
  • Customer service expertise
  • Event planning and execution

Timeline

Lead Mixologist

Proper
01.2024 - Current

Bartender

Chroma Modern Bar
02.2023 - 10.2023

Bartender

Lime Fresh Mexican Grill
08.2022 - 04.2023

Server

Cantina's Wall Street
07.2022 - 08.2022

Bartender

Guilt
07.2022 - 10.2022

VIP Services

Bullitt Bar
09.2021 - 07.2022

Sales Manager

Hand And Stone Massage And Facial
01.2020 - 07.2021

B.S. - Sociology

Reinhardt University

B.S - Sociology: Criminal Justice

Reinhardt University

NAIA Women’s -

Lacrosse National Champions
Leighanne Davis