Leighanne Nelson
Eugene
Summary
Dynamic logistics professional with extensive experience at JNB Trucking, excelling in route planning and customer service. Proven ability to optimize dispatch operations, enhancing delivery efficiency and client satisfaction. Skilled in quick decision-making and data entry, ensuring seamless communication and operational excellence in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Lead Dispatcher
JNB Trucking
Eugene, OR
06.2025 - Current
- Coordinated daily dispatch operations to optimize route efficiency and reduce delivery times.
- Managed communication between drivers, clients, and warehouse staff for seamless logistics flow.
- Monitored vehicle locations using GPS tracking to ensure timely deliveries and improve service reliability.
- Resolved customer inquiries and issues promptly, enhancing client satisfaction with service quality.
Truck Driver
Shaffer Transportation Services Inc
Vancouver, WA
02.2021 - 11.2025
- Communicated effectively with dispatchers to coordinate delivery schedules and routes.
- Resolved minor vehicle issues independently to minimize downtime during deliveries.
- Delivered exceptional customer service by maintaining professionalism at all times during interactions.
- Assisted in training new drivers on operational procedures and safety protocols.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Truck Driver
JNB
Eugene, OR
12.2024 - 06.2025
- Operated heavy-duty trucks for timely delivery of goods across designated routes.
- Maintained accurate logs of driving hours, vehicle inspections, and cargo details.
- Ensured compliance with safety regulations and company policies during all operations.
- Conducted routine vehicle maintenance checks to prevent breakdowns and ensure reliability.
Education
GED -
South Mountain High School
Phoenix, AZSkills
- Quick decision making
- Prioritizing calls
- Motivational skills
- Data entry
- Route planning
- Closing tickets
- Customer service
Timeline
Lead Dispatcher
JNB Trucking
06.2025 - Current
Truck Driver
JNB
12.2024 - 06.2025
Truck Driver
Shaffer Transportation Services Inc
02.2021 - 11.2025
GED -
South Mountain High School