Leighquesha Wafer
Princeton
Summary
Accomplished Benefits Specialist with expertise in benefits administration and employee relations, within Willis Towers Watson. Successfully resolved participant inquiries and streamlined open enrollment processes, enhancing efficiency by 30%. Adept at explaining complex benefits in simple terms, ensuring regulatory compliance and fostering positive employee interactions.
Overview
5
5
years of professional experience
Work History
Benefits Specialist
Willis Towers Watson
Remote
06.2021 - Current
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Implemented open enrollment system to streamline benefits processes for employees.
Education
High School Diploma -
Greenville High
Greenville, TX Skills
- Benefits administration
- Employee relations
- Claims processing
- Regulatory compliance
Timeline
Benefits Specialist
Willis Towers Watson
06.2021 - Current
High School Diploma -
Greenville High