LEIGHRONI HURT
Fort Liberty,NC
Summary
Dedicated Shift Leader with proven experience in delivering outstanding customer service and maintaining organized workspaces. Skilled in cash register operations, cash handling, and employee training, with a strong background in customer service and food preparation. Holds certifications in professional communications and food safety, demonstrating commitment to excellence. Currently pursuing a high school diploma while gaining hands-on experience in a dynamic, fast-paced retail setting.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Shift Leader
Cold Stone Creamery
Fort Liberty, USA
07.2024 - Current
- Assisted in training new employees on proper procedures, taking orders, and operating the cash register system.
- Handled customer inquiries regarding menu items, ingredients, and allergen information with knowledge and professionalism.
- Prepared various flavors of ice cream cones, sundaes, milkshakes, and other frozen treats according to customer preferences.
- Provided exceptional customer service by greeting and assisting customers in a friendly and efficient manner.
- Maintained cleanliness of the ice cream shop, including wiping down counters, tables, and equipment.
- Operated cash register accurately, handling cash transactions with precision.
Pet Sitter
Self Employed Services
El Paso, Texas
07.2022 - 05.2024
- Provided daily care for pets, including feeding, walking, and grooming.
- Established trusting relationships with pet owners through effective communication.
- Monitored pet health and behavior, reporting any concerns to owners promptly.
- Maintained clean and safe environments for pets during care sessions.
- Communicated with clients regularly regarding their pet's care needs and progress.
- Met with owners to gather pet care information and discuss pet sitting duties.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Provided overnight stays at client homes during vacations or business trips to ensure continuity of care for their pets.
Education
High school diploma -
K12 Virtual Academy
Remote 09.2022 - 08.2025
Skills
- Organizational skills
- Point of sale experience
- Cash handling and cashiering
- Basic mathematics
- Youth engagement
- Communication skills
- Time management
- Food safety and handling
- Customer service and satisfaction
- POS system operation
- Shift leadership
- Sales reporting
- Staff training and development
Certification
- Professional Communication Certificate, 12/01/23
- SafeServ Certification, 02/01/25 to 02/01/30
- Food Handler Certification, 09/01/24
Languages
English, Fluent
Timeline
Shift Leader
Cold Stone Creamery
07.2024 - Current
High school diploma -
K12 Virtual Academy
09.2022 - 08.2025
Pet Sitter
Self Employed Services
07.2022 - 05.2024