Tiffany Ballard
Hollywood Video
Bakersfield,USA
6
years of professional experience
Dedicated Home Educator and Household Manager with a proven track record of successfully supporting a family of seven while home-schooling since 2019. Managed diverse responsibilities including education, extracurricular activities, and household operations, resulting in two children graduating high school six months early. Prepared to leverage problem-solving skills, adaptability, and effective communication to contribute to organizational goals in a remote work environment.
Work History
Shift Leader
1 Year 4 Months- Delegated duties, Executed cash drops at end of shifts, cashier, customer service, counted down drawers, cleaned up
- Skills Used: customer service skills, leadership skills, and multitasking
- Supervised daily operations to ensure smooth workflow and excellent customer service.
- Trained and mentored new team members on procedures and best practices.
Administrative Assistant
7 Months- Answered phones using scripts to ensure accurate communication, prepared invoices for timely billing, performed data entry to maintain organized records, and managed filing system for efficient retrieval.
- Streamlined office operations by organizing schedules and coordinating meetings for management team.
- Managed correspondence and communications, ensuring timely responses to client inquiries and internal requests.
Manager
7 Months- Interviews, new hires, made schedules, conflict resolution, inventory, ordered product, Managed banking transactions, delegated duties, cashier, customer service, prepared smoothies and juices
- Utilized leadership skills to coordinate multitasking efforts and enhance customer service experiences.
- Led team in daily operations, ensuring efficient product preparation and customer service.
- Developed training programs for new staff, enhancing onboarding experience and operational consistency.
- Implemented inventory management systems, reducing waste and improving stock accuracy.
Childcare Provider
3 Years 2 Months- Supervised children, changed diapers, cooked meals, assisted with homework, and maintained cleanliness.
- Supervised daily activities, ensuring safety and engagement for children aged 6 months to 5 years.
- Developed and implemented age-appropriate educational activities that fostered cognitive and social skills.
- Maintained open communication with parents regarding child progress, behavioral issues, and developmental milestones.
Education
Child Development - 15 early childhood education units
Diploma - Early Childhood Developement
- Upper secondary education
- Some college
- High school diploma or GED
Skills
Customer service
Team leadership
Technical skills
Classroom oversight
Training assistance
Student engagement
Device operation
Digital literacy
Teaching
Experience with Children
Google Docs
Instruction
Autism Experience
Early Childhood Education
Organizational skills
Time management
Attention to detail
Physical labor
Diversity awareness
Executive administrative support
Telephone communication
Office experience
Client communication
Computer skills
Staff management
Microsoft Office
Microsoft Word
Microsoft Outlook
Google Workspace
Collaboration
Creative problem solving
Typing
Live chat
Operational efficiency
Inventory management
Cash handling
Cash handling and reconciliation
Financial reporting
Inventory counts
10-key data entry
Daily workflows
Shift scheduling
Team coordination
Office software
Optimistic outlook
Policy enforcement
Analytical skills
Customer orientation
Client support
Customer communication
Customer support
Customer service focus
Customer success
Dispute resolution
Transaction management
Excellent communication
Verbal and written communication
Writing skills
Active listening
Task prioritization
Teamwork and collaboration
Reliability
Workplace professionalism
Problem-solving abilities
Customer engagement
Teamwork
Patience
Role modeling
Experience with Heavy lifting
Multitasking skills
Employee scheduling
Employee relations
Staff training
Complaint resolution
Multitasking skills
Listening skills
Team collaboration
Excellent communication
Task prioritization
Written skills
Eagerness to learn
Multitasking and prioritizing
Problem-solving abilities
Reliability
Customer satisfaction
Cash handling and reconciliation
Additional information
- From: October 1999 To: February 2000 Caring for my newborn
- From: April 2001 To: May 2001 Relocating and settling in to our new home
- From: September 2002 To: Current Stay at home mom and wife, raising and homeschooling 5 children, running the home
Timeline
Shift Leader
Hollywood Video
05.2001 - 09.2002Read More
Administrative Assistant
Advanced Phone Ups
09.2000 - 04.2001Read More
Manager
Robeks Juice
02.2000 - 09.2000Read More
Childcare Provider
Pat's Family Child Care
08.1996 - 10.1999Read More
Bakersfield Adult School
Diploma from Early Childhood Developement
Read More
Bakersfield College
Child Development from 15 early childhood education units
Read More