Leighton Rock
Shawnee
Summary
Highly motivated Business, and Finance Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist /Sales Assistant
Salon / Hair And Spa
01.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance, then communicated to the stylist that they had arrived.
- Managed all appointments by communicating to both clients and stylists, while managing the stylists' schedules and appointments and updating them. and updated client records.
- Kept reception area clean and neat to give visitors a positive first impression, while always answering phones promptly and communicating messages to stylists.
- Stocked, tagged, and displayed merchandise as required.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
Server
Darden
03.2018 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers, in addition to creating a personalized experience for every guest.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Sales Associate
Honda
09.2023 - 09.2024
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Prepared purchased vehicles and completed final delivery checks.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Education
Associate of Applied Science - Business Administration And Management
Johnson County Community College
05.2023
Skills
- Guest Relations
- Excellent People Skills
- Sales Trends
- Strong and Advanced in Microsoft, and All Google categories
- Beginner in HTML, CSS, and Python
- Cash Handling Accuracy
- Project Management
- Product Development
- Staff Training
- Web-Based Reporting Tools
- Upselling Techniques
- Intermediate in Spanish
- Beginner in Italian
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
- Reliable and punctual
- Organization skills
- Telephone skills
- Data entry
- Scheduling appointments
- Customer and client relations
- Office administration
- Schedule management
- Administrative support
- Document management
- Multi-line telephone operation
Certification
https://www.coursera.org/account/accomplishments/certificate/AAKSBRGKK9JK
Languages
Spanish
Professional Working
Italian
Limited Working
Timeline
Sales Associate
Honda
09.2023 - 09.2024
Receptionist /Sales Assistant
Salon / Hair And Spa
01.2020 - Current
Server
Darden
03.2018 - Current
https://www.coursera.org/account/accomplishments/certificate/AAKSBRGKK9JK
Associate of Applied Science - Business Administration And Management
Johnson County Community College
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