Reviewed and submitted insurance claims and communicated with insurance companies to verify client coverage and discuss denied claims.
Communicated with clients in a timely manner regarding scheduling, billing, new client inquiries, and general questions to increase client satisfaction.
Implemented procedure for creating and managing payment plans.
Maintained clean and welcoming office spaces for clients and clinicians.
Music Therapy Intern
Arbor Hospice
05.2023 - 02.2024
Created and implemented individualized treatment plans for each patient after completing music therapy assessments.
Created and submitted detailed clinical documentation about music therapy sessions and patient/family communication.
Communicated and collaborated with interdisciplinary teams regarding patient status to maintain accurate goals and objectives.
Provided emotional, physical, psychological, spiritual, support to patients and families.
Music Therapy Clinical
Michigan Medicine Adult Inpatient Psychiatry
04.2022 - 06.2022
Observed, planned, and implemented weekly music therapy sessions under clinical supervision with groups of adults.
Collected data and completed detailed documentation after each music therapy session.
Utilized guitar, ukulele, voice, relaxation, song discussion, improvisation, and movement to music.
Music Therapy Clinical
Eastern Michigan University Music Therapy Center
09.2021 - 04.2022
Completed amusic therapy assessment and created/implemented a treatment plan for an adult woman diagnosed Angelman Syndrome.
Led music therapy sessions in person and via telehealth.
Utilized piano, ukulele, guitar, movement to music, and improvisation.
Created space for the client and her father to engage in meaningful interaction through music.
Music Therapy Clinical
FAR Therapeutic Arts And Recreation
09.2021 - 04.2022
Co-facilitated individual and group music therapy sessions through telehealth with adult women diagnosed with autism.
Collected data and completed detailed clinical documentation.
Collaborated with the clinical supervisor regarding goals, interventions, and treatment.