LEIKA PIERRE-LOUIS
Saint-Josse-Ten-Noode,Brussels
Summary
Strategic Communications Manager with expertise in enhancing brand awareness and member engagement through innovative campaigns. Experienced in staff oversight, program management, and volunteer coordination, driving organisational growth. Skilled in managing data and donor relations to support fundraising initiatives, aiming to leverage communications and operations skills for impactful organisational change.
Overview
16
16
years of professional experience
Work History
Communications Manager
Minnesota Public Health Association
Minneapolis, MN, USA
02.2025 - Current
- Developed and implemented comprehensive communication strategies, increasing brand awareness across multiple platforms.
- Oversaw social media accounts, increasing followers and engagement through strategic content creation.
- Coordinated communications across website database and social media channels to enhance audience reach.
- Conducted research and provided recommendations for enhancing member engagement and social media strategies.
- Drafted and edited content for monthly newsletters, improving clarity and engagement with members.
- Developed communication projects to effectively promote new products and services, increasing visibility.
- Organised successful campaigns for rebranding and positioning.
Graphic Designer
Minnesota Oral Health Coalition
Plymouth, MN, USA
01.2024 - Current
- Executed graphic design projects for organisational materials, enhancing brand consistency and visual appeal.
- Engaged with clients to understand project limitations and requirements, ensuring tailored design solutions.
- Coordinated with team members to meet deadlines and deliver functional, aesthetically pleasing materials.
- Adapted designs to meet the needs of diverse audiences ensuring inclusivity and broad appeal.
Executive Director
Small Sums
St. Paul, MN, USA
04.2025 - 01.2026
- Collaborated in establishing strategic direction and tone for client service delivery.
- Contributed to organizational growth by engaging with stakeholders.
- Delivered timely reporting to the board on mission and operations.
- Promoted organisation through public speaking and social media outreach.
- Maintained positive public image through effective communication strategies.
- Contributed to planning and meeting financial and in-kind budget goals with staff and volunteers.
- Fostered relationships with stakeholders to enhance collaboration.
- Assisted program manager in managing client services, contributing strategic insights.
- Assisted in daily operations management, including administrative and IT tasks.
- Supported board members with resources for committee activities.
- Collaborated with outreach liaison to oversee volunteer activities.
Interim Executive Director
Small Sums
St. Paul, MN, USA
12.2024 - 04.2025
- Led operations within organisation with $550k budget during transition, ensuring continuity of service delivery.
- Supported fundraising initiatives and upheld financial practices, reinforcing organisational stability.
- Supported and guided a team of 7 staff, interns, and volunteers fostering a positive and inclusive workplace culture.
Operations Specialist
Minnesota Public Health Association
St. Paul, MN, USA
07.2023 - 03.2025
- Oversaw membership database by managing contact lists and member profiles.
- Collaborated with staff and volunteers to improve communication through website database and social media platforms.
- Assisted executive director in daily operations to ensure alignment with organisational goals.
Director of Operations
Small Sums
St. Paul, MN
08.2024 - 12.2024
- Oversaw implementation and quality of programs, including the Keep the Job program, ensuring alignment with strategic goals and client needs.
- Supervised and guided program staff to enhance operational effectiveness.
- Managed financial transactions and bookkeeping for accurate reporting and compliance.
- Developed and implemented volunteer strategies, focusing on recruitment and training to meet organisational needs.
- Managed inventory levels for program supplies and assisted with purchasing decisions.
- Maintained client and donor databases to ensure data accuracy and confidentiality.
Operations Coordinator
Small Sums
St. Paul, MN
07.2023 - 08.2024
- Coordinated scheduling for client appointments and meetings to optimise time management.
- Maintained an organised client database and produced essential reports to support decision-making.
- Facilitated initial client contact, managed intake, and conducted employment verification to streamline onboarding.
Special Projects Admin. & Social Media Coordinator
Listening House of St. Paul
St. Paul, MN, USA
11.2021 - 12.2023
- Coordinated creation and management of social media content across various platforms to enhance audience engagement.
- Designed engaging graphic elements for program materials, social media, e-newsletters, and donor communications.
- Produced high-quality print and digital materials, including newsletters, brochures, and event invitations, to effectively communicate key messages.
- Ensured message consistency and adherence to style guidelines in external communications for donors and the public.
- Coordinated with the web developer to manage and oversee the organization's website.
- Facilitated preparation of proposals and grant applications, tracking grant schedules to ensure timely submissions.
Internet Analyst, Rater
Appen
Remote, USA
05.2023 - 07.2023
- Provided insights to search engine companies that improved webpage quality and search result relevance.
- Utilised advanced Excel functions to manipulate large datasets for insightful reporting.
- Implemented quality control measures for analytical processes, maintaining high standards.
- Mentored junior analysts, providing guidance and support to foster professional development.
Freelance Social Media Consultant
Listening House of St. Paul
St. Paul, MN, USA
04.2023 - 07.2023
- Developed and shared engaging content, including graphics and articles, to enhance brand presence across social media channels and the website.
- Monitored social media communities to foster engagement with supporters and address inquiries promptly.
- Managed and updated website content to ensure relevance and improve user experience.
Program Advocate/Specialist
Listening House of St. Paul
St. Paul, MN
01.2021 - 12.2022
- Facilitated communication for guests to express needs, resolving conflicts and barriers while minimising trauma.
- Collaborated with leadership and specialists to deliver integrated guest services, enhancing overall support.
- Oversaw daily operations and maintenance of service area, ensuring optimal guest experience.
AHEC Tobacco Program Coordinator - Client Services
NSU Dr. Kiran C. Patel College of Osteopathic Medicine
Davie, FL, USA
01.2018 - 12.2021
- Coordinated nicotine replacement therapy (NRT) inventory and internal request system, optimising fulfillment process for client distributions.
- Streamlined management of program cessation materials inventories by predicting demands based on trends and advising on purchases, ensuring adequate resources for client services.
- Implemented cessation procedural changes in response to the pandemic.
- Provided training for staff and partners on various online applications and ongoing technical support.
- Facilitated preparation of quarterly reports for Broward County groups, enhancing data availability for stakeholders.
Temporary Tobacco Program Coordinator
NSU Dr. Kiran C. Patel College of Osteopathic Medicine
Davie, FL, USA
01.2016 - 12.2018
- Supported the creation of the internal NRT request procedure and implemented changes to enhance effectiveness.
- Ensured accuracy of client documentation and entered information into the data management system by the deadline.
- Organised client and program data to support project execution.
- Assisted team members in preparing accurate documentation for quarterly reports, ensuring timely submission.
- Developed an in-house product inventory backup system to maintain the accuracy of online NRT management and track discrepancies.
- Managed Broward County online and internal calendars while designing promotional materials for cessation groups.
Part-Time Sales Associate
Macy's
Aventura, FL, USA
06.2014 - 08.2014
- Assisted customers in men's department by providing product information and guiding store navigation, enhancing their shopping experience.
- Created welcoming environment through greetings and rapport-building with visitors, fostering customer loyalty.
- Collaborated with team members to address customer concerns and support floor duties, contributing to a positive shopping atmosphere.
Intern
North Miami Parks and Recreation Department
North Miami, FL, USA
10.2013 - 05.2014
- Tracked training completion and optimised schedules to enhance overall team efficiency.
- Reviewed performance reports to identify areas for team development and improvement.
- Coordinated team of volunteers to ensure compliance with organisational standards.
Program Assistant
Miami-Dade AHEC
Doral, FL, USA
06.2010 - 08.2010
- Supported programme staff and students to ensure successful initiative execution.
- Coordinated programme resources to enhance high school summer experience.
- Prepared speakers, materials, and facilities for daily activities to facilitate effective sessions.
Education
Master of Arts - Diplomacy & Global Governance
Brussels School of Governance
Belgium01-2027
Certificate of Higher Education - Executive Education
Opus College of Business
Minneapolis, MN01-2025
Master of Science - Psychology, Social Psychology
Walden University
Minneapolis, MN01-2022
Bachelor of Science - Criminal Justice, International Relations
Florida International University
Miami, FL01-2017
Foundation Degree in Arts - Art Education
Miami-Dade College
Miami, FL01-2015
Skills
- Project management
- Content strategy
- Fundraising finance
- Donor management
- Social media engagement
- Visual content creation
- Event planning and coordination
- Volunteer coordination
- Staff management
Languages
English
Proficient
C2
French
Advanced
C1
Creole
Proficient
C2
Accomplishments
- L'Étoile Du Nord (April 2025)
- National Engaged Leader Award
- Frances Wolfson Art Award
- Emerging Artists (2014-2015)
- Miami-Dade College Dean's List (4 Semesters)
- FIU Dean's List (4 Semesters)
Affiliations
- Minnesota Public Health Association
- Society for Personality and Social Psychology
- Psi Chi
- Phi Theta Kappa
- Sigma Alpha Pi
Timeline
Executive Director
Small Sums
04.2025 - 01.2026
Communications Manager
Minnesota Public Health Association
02.2025 - Current
Interim Executive Director
Small Sums
12.2024 - 04.2025
Director of Operations
Small Sums
08.2024 - 12.2024
Graphic Designer
Minnesota Oral Health Coalition
01.2024 - Current
Operations Specialist
Minnesota Public Health Association
07.2023 - 03.2025
Operations Coordinator
Small Sums
07.2023 - 08.2024
Internet Analyst, Rater
Appen
05.2023 - 07.2023
Freelance Social Media Consultant
Listening House of St. Paul
04.2023 - 07.2023
Special Projects Admin. & Social Media Coordinator
Listening House of St. Paul
11.2021 - 12.2023
Program Advocate/Specialist
Listening House of St. Paul
01.2021 - 12.2022
AHEC Tobacco Program Coordinator - Client Services
NSU Dr. Kiran C. Patel College of Osteopathic Medicine
01.2018 - 12.2021
Temporary Tobacco Program Coordinator
NSU Dr. Kiran C. Patel College of Osteopathic Medicine
01.2016 - 12.2018
Part-Time Sales Associate
Macy's
06.2014 - 08.2014
Intern
North Miami Parks and Recreation Department
10.2013 - 05.2014
Program Assistant
Miami-Dade AHEC
06.2010 - 08.2010
Master of Arts - Diplomacy & Global Governance
Brussels School of Governance
Certificate of Higher Education - Executive Education
Opus College of Business
Master of Science - Psychology, Social Psychology
Walden University
Bachelor of Science - Criminal Justice, International Relations
Florida International University
Foundation Degree in Arts - Art Education
Miami-Dade College