Leila Alcazar
Panorama City,CA
Summary
Experienced retail worker with a proven track record of delivering high-quality customer service and maintaining smooth operations. Recognized for reliability and adaptability in dynamic environments, consistently contributing to team goals. Fully prepared for this role, I demonstrate professionalism and solid experience. I excel at maintaining a clean and organized workspace, ensuring efficiency, and creating a positive customer experience through building strong relationships.
Overview
3
3
years of professional experience
Work History
Cashier and Food prep
In n Out Burger
02.2023 - 01.2025
- Built relationships with customers to encourage repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Host, Runner, Bartender
IHOP
06.2022 - 01.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Manicurist License -
Los Angeles College of Aesthetics
01.2025
High School Diploma -
John F Kennedy High School
06-2024
Skills
- Problem Solving
- Customer assistance
- Leadership
- Reliability and punctuality
- Written and verbal communication
- Cash handling expertise
- Upselling techniques
- Cleaning and sanitizing
- 75 wpm
Awards
- Excellent Citizenship
- Honor Roll
- Perfect Attendance
Languages
Spanish
Full Professional
Timeline
Cashier and Food prep
In n Out Burger
02.2023 - 01.2025
Host, Runner, Bartender
IHOP
06.2022 - 01.2023
Manicurist License -
Los Angeles College of Aesthetics
High School Diploma -
John F Kennedy High School
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