Leila R. Cole
California Health Collaborative
4
years of professional experience
Social work professional with strong foundation in case management, client advocacy, and community outreach. Skilled in developing and implementing care plans, conducting assessments, and providing emotional support. Consistently fosters team collaboration and adapts to changing needs to achieve impactful results. Known for empathy, communication skills, and reliability in fast-paced environments.
Work History
Social Work Care Manager
1 Year 4 Months- Managed caseload of 60 participants, ensuring tailored support for each individual.
- Conducted comprehensive psychosocial assessments for older adults to evaluate mental health, living conditions, and safety risks.
- Developed and implemented individualized, person-centered care plans in collaboration with clients, families, and multidisciplinary medical teams.
- Monitored client progress regularly and adjusted care strategies to promote independent living and dignity.
- Connected older adults and caregivers to vital community resources, including In-Home Supportive Services (IHSS), Meals on Wheels, and local senior centers.
BSW Intern
9 Months- Managed caseload of 15 students, ensuring tailored support for each individual.
- Conducted individual assessments and developed case plans to assist at-risk youth and families.
- Communicated with parents to acknowledge areas of concern through telephone calls, and home visits.
- Provided referrals and linkages to outside support and therapy.
- Cultivated strong relationships with parents, teachers, and school staff to foster collaboration and support.
- Maintained case notes and wrote detailed reports through EIIS database.
Volunteer
4 Months- Organized with a non-profit dedicated to hospice and end-of life care needs.
- Collaborated with healthcare teams to enhance patient support services.
- Assisted with administrative tasks to enhance care for patients and families in hospice settings.
Sales Associate
2 Years- Greeted customers and identified needs to provide tailored assistance.
- Supported customers on the sales floor by providing product information and service. as needed and maintained service standards.
- Greeted and ascertained customers’ needs.
- Promoted sales initiatives by engaging customers and highlighting relevant promotions.
Education
Bachelors of Arts - Social Work
- Dean's Honors list [Spring-Fall 2022, Spring 2023]
- GPA: 3.447
- Awarded [Retirees Association Scholarship, Sacramento, Ca, 2022-2023]
- Awarded [Academic Achievement Award, Elk Grove, CA, 2020]
- Awarded [Vice President of Black Student Union, Elk Grove, Ca, 2019-2020]
Skills
Client advocacy
Community resources and referrals
Case management
Geriatric support
Crisis intervention
Microsoft Word
Excel
PowerPoint
Outlook
EIIS
Awards
Retirees Association Scholarship, Sacramento, CA 2022-23, Academic Achievement Award, Elk Grove, CA 2020, Vice President of Black Student Union, Elk Grove, CA 2019-2020
Timeline
Social Work Care Manager
California Health Collaborative
06.2024 - 10.2025Read More
BSW Intern
John H. Still K-8 School
08.2023 - 05.2024Read More
Sales Associate
Bath & Body Works, LLC
03.2022 - 03.2024Read More
Volunteer
Snowline Hospice
01.2022 - 05.2022Read More
California State University
Bachelors of Arts from Social Work
Read More