Focused individual with skills in fulfillment, communication, and time management. Proudly experienced in working in a solitary role or as part of a busy team. Punctual with a terrific work ethic.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Package Handler Trainer
FedEx Ground
Zionsville, Indiana
08.2023 - Current
Provided hands-on instruction to package handlers on proper handling techniques for packages of all sizes, shapes, weights, and fragility.
Monitored performance of trainees during training sessions to identify areas that needed improvement or further instruction.
Collaborated with supervisors to evaluate the effectiveness of training programs and suggest changes as necessary.
Provided guidance to package handlers in order to help them achieve their individual goals within the organization's policies and regulations.
Incorporated team building exercises into training sessions to foster collaboration among employees.
Direct Support Professional
CRF First Choice
Bloomington , IN
08.2022 - 07.2023
Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
Accompanied individuals on outings to promote independence and integration into the community.
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Product Builder
Boston Scientific
Spencer, IN
09.2021 - 02.2022
Performed quality assurance tests on finished products before release.
Ensured all components of the product were compliant with industry regulations and standards.
Complied with all regulatory requirements, ISO 14001, and BSC Environmental, Health, and Safety standards.
Set up and operated production machinery according to specific standards and protocols of the company.
Performed assembly of medical devices in a high-volume environment.
Shift Manager
Bloomington Bagel Company
Bloomington , IN
07.2020 - 07.2021
Developed and maintained positive working relationships with staff, customers, and vendors.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Investigated customer complaints regarding merchandise quality or availability promptly.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Managed the scheduling of staff shifts to ensure adequate coverage at all times.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Education
GED -
Broadview Learning Center
Bloomington, IN
02-2021
Some College (No Degree) - Logistics And Supply Chain Management
Ivy Tech Community College of Indiana
Indianapolis, IN
Skills
Loading and unloading
Quality Assurance
Crew Management
Reading Comprehension
Problem-Solving
Time Management
Certification
Lean Six Sigma Yellow Belt Certification- https://certificates.sixsigmaglobalinstitute.com/e3196a7a-997d-47c5-bc60-88b0989f48d3