Leila Schmoyer
St. Petersburg,FL
Summary
Highly motivated and experienced leasing agent with a proven track record of exceeding leasing tasks. Seeks to utilize customer service skills, industry knowledge, and sales experience to contribute to the success of a property management team.
Overview
2
2
years of professional experience
Work History
Leasing Agent
ZRS Management
Saint Petersburg, FL
01.2023 - Current
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Resolved tenant complaints promptly and professionally.
- Processed applications by conducting background checks and verifying references.
- Coordinated repairs and scheduled regular maintenance on rental units.
- Inspected vacant units and ensured they were ready for showings.
- Maintained a professional attitude when dealing with difficult situations or customers.
Bartender
Umami Sushi & Bar
Saint Petersburg, FL
01.2022 - 10.2023
- Performed opening and closing duties including restocking supplies.
- Attended regular training sessions to stay updated on new products or trends.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Greeted customers and provided excellent customer service.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Resolved customer complaints in a professional manner.
Front Desk Assistant
Pack Animal
Saint Petersburg, FL
01.2022 - 01.2023
- Assisted with opening and closing duties such as checking inventory levels or stocking supplies.
- Developed relationships with regular customers through friendly conversation and personalized service.
- Conducted tours of the facilities for potential new members interested in joining the gym.
- Greeted and welcomed gym members, visitors, and guests upon arrival.
- Processed membership applications and payments accurately and efficiently.
- Processed new memberships, renewals, and guest passes.
- Re-racked weights to maintain neat, organized and clean gym.
- Resolved member complaints and concerns with professionalism.
- Assisted in implementing marketing and promotional strategies.
Education
Medical Magnet
Boca Ciega High School
Gulfport, FL06-2016
Skills
- Property amenities
- Leasing and sales
- Customer Service
- Communication Skills
- Knowledge of fair housing laws and regulations
- ability to work effectively in a fast paced, team oriented environment
Timeline
Leasing Agent
ZRS Management
01.2023 - Current
Bartender
Umami Sushi & Bar
01.2022 - 10.2023
Front Desk Assistant
Pack Animal
01.2022 - 01.2023
Medical Magnet
Boca Ciega High School