Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leila Smith

Augusta,GA

Summary


Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

4
4
years of professional experience

Work History

CNA

RHA Health Services LLC
12.2023 - 05.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Certified Nurse Assistant

Neuro Restorative
06.2023 - 11.2023


  • Monitored and recorded EEG activity during sleep studies.
  • Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
  • Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.

Warehouse Associate

FEDEX
10.2022 - 11.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Worked safely around moving machinery.
  • Consistently lifted materials weighing as much as 40 pounds.

Receptionist

Brazilian Waxing
02.2021 - 12.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.

Customer Service Cashier

Walmart
05.2020 - 06.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Education

Associate of Science - Disciplinary Studies (sonography)

Augusta Technical College
Augusta, GA
05-2026

High School Diploma -

Westside Highschool
Augusta, GA
05-2021

Skills

  • Time management
  • Patient care
  • Compassion and empathy
  • Telephone skills
  • Packaging and labeling
  • Patience and composure
  • Reliability and punctuality

Timeline

CNA

RHA Health Services LLC
12.2023 - 05.2024

Certified Nurse Assistant

Neuro Restorative
06.2023 - 11.2023

Warehouse Associate

FEDEX
10.2022 - 11.2023

Receptionist

Brazilian Waxing
02.2021 - 12.2022

Customer Service Cashier

Walmart
05.2020 - 06.2022

Associate of Science - Disciplinary Studies (sonography)

Augusta Technical College

High School Diploma -

Westside Highschool

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